Cisco Solution Support Data Center Solutions英文资料

Cisco Solution Support Data Center Solutions英文资料

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时间:2019-06-24

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1、ServiceDefinitionCiscoSolutionSupportDataCenterSolutionsServiceDefinitionJune2018©2015Ciscoand/oritsaffiliates.Allrightsreserved.ThisdocumentisCiscoPublicInformation.Page1of17ContentsAboutThisDocument........................................................

2、......................................................................................3CiscoSolutionSupportOverview..........................................................................................................................4EligibleCiscoDataC

3、enterSolutionsandEngineerExpertise............................................................................4CiscoandSolutionPartnerProductCoverage.....................................................................................................5CoreP

4、roducts.......................................................................................................................................................6CiscoAccountableProducts.........................................................................

5、........................................................6SolutionPartnerAccountableProducts................................................................................................................6CustomerRequirements................................

6、.........................................................................................................6ProcessesforResolvingSolution-LevelIssues...................................................................................................7OpeningaC

7、iscoSolutionSupportCaseforCiscoorSolutionPartnerProducts..................................................8WorkingwithCiscoSolutionSupportEngineers...................................................................................................8EligibleP

8、roductsandCoverageLevelsforCiscoDataCenterSolutions........................................................10CoverageLimitationsandExclusionsforCiscoDataCenterSolutions........................................

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