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1、市场营销简答(20分)1、Service(定义、特点)2、Distributionlength分销长度(定义,typesofverticaldistributionsystem)定义:numberofintermediariesneededtomoveaproductthroughthemarketplaceTypes:corporate公司型、contractual契约型、administration管理型3、Formsofsalespromotion促销coupons,rebates,samples,premiums,contests,sweepstakes,specialtya
2、dvertising4、Segmentation细分(定义,4bases)定义:dividingamarketintodistinctgroupsofbuyerswithdifferentneeds,characteristics,orbehaviorwhomightrequireseparateproductsormarketingmixesBases:geographical地理,demographic人口,psychographic心理,behavioral行为5、Tradebarrier贸易壁垒(定义,forms)定义:ageneraltermthatdescribesany
3、governmentpolicyorregulationthatrestrictsinternational/globaltrade.Forms:◦TariffBarriers关税壁垒◦Non-tariffbarriers非关税壁垒}Inspections&Quarantine(检验和检疫)Foodstuffs,medicalequipment,farmanimals(Controlofproductquality)}ImportLicensing(进口许可)}Distribution(海外分销)}EnvironmentalControls(环境控制)}TechnologyTrans
4、fers(技术转让)}CustomsDelays(海关滞留)Software,CDs,Videos}LocalPartnerships&LocalContentRequirements(本土生产)}Quotas(贸易配额)(Controlofproductquantity)}Anti-dumpingLaws(反倾销法案)}TradeIntervention(贸易干涉):homecountrygovernment◦OfficialIntervention官方干涉}Embargo贸易禁运}NationalSecurityIssues国家安全问题}ExportTariffs出口关税}Exp
5、ortLicensing出口许可}Anti-routingMeasures反变更原产地法案}JobProtectionSentiments就业保护◦UnofficialIntervention非官方干涉1、StagesofproductlifecycleDevelopment产品研发期,Introduction:产品引入期,Growth:产品成长期,Maturity产品成熟期,Decline&Withdrawal:产品衰退期2、Waysofobtainingfinancingforproductresearch&development3、Marketingfunctions1)Con
6、tact:seekingoutofprospectiveconsumers2)Merchandising:theprocessofbringingtherightproducttotherightplaceattherighttimeintherightquantityattherightprice3)Pricing:thedeterminingfactorwhenapurchaseismadeandisakeytoprofit.4)Promotion:supportmarketingefforts(paidadvertising,personalselling,publicrela
7、tions,andsupplementalefforts.5)Distribution(distributionchannels):theprocessofputtingtheconsumerandtheproducttogether.6)HumanResources(HR)1、Elementsofmarketingmix&promotionalmix产品(Product)、渠道(Place)、价格(Price)、促销(Promotion)Promotio