The Five Dysfunctions Of A Team(团队的五个障碍)

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1、ThefivedysfunctionsofaTeam©DavidBarnholdt2008WhoamI?●DavidBarnholdt●Tradedoubler●+46702005290●Developer,agile●Consultant&team-coachmember@CrispAB●Neonet●Email●Scrumcoach●David.Barnholdt@crisp.se●SVD●Blogg●blog.crisp.se/davidbarnholdt●Developer,TDD●Webcoach●www.

2、crisp.se/david.barnholdt●MobileAccessGroup©DavidBarnholdt2008TeamWorkTeamWorkisnotavirtueTeamWorkisnotavirtueIt'sachoice!It'sachoice!©DavidBarnholdt2008PatrickLencioniPatrickLencioni●Oneofthe”Tennewgurusyoushouldknow”-FortuneMagazine●PresidentoftheTablegroup●”T

3、heFiveDysfunctionsofaTeam”and”DeathbyMeeting”,havesoldacombined2.5millioncopies●Clients:McKesson,SanDiegoChargers,SouthwestAirlinesPatrickLencioniPatrickLencioni””TeamworkistheTeamworkisthemostuntappedmostuntappedcompetitivecompetitiveadvantageinadvantageinbusi

4、ness”business”TheadvantagesofteamworkTheadvantagesofteamwork●GroupsthatworksasteamsmakesbetterGroupsthatworksasteamsmakesbetterandfasterandfasterdecisionsdecisionsthannon-teamsthannon-teams©DavidBarnholdt2008ThefivedysfunctionsofaTeamThefivedysfunctionsofaTeamD

5、ysfunction#1:Absenceoftrust●TheFundamentalattributionerror;TheFundamentalattributionerror;WWeoftenattributeotherpeople'seoftenattributeotherpeople'snegativenegativebehaviourbehaviourtotheircharactertotheircharacterandourownnegativeandourownnegativebehaviourbeha

6、viourtoourtoourenvironmentenvironmentteamsthatlacktrust●Concealtheirweaknessesandmistakes●Hesitatetoaskforhelporprovidefeedback●Don'tofferhelptopeopleoutsideoftheirownareasofresponsibility●Jumptoconclusionsabouttheintentionsandaptitudesofothers●Failtorecognizea

7、ndtapintooneanother'sskillsandexperiences●Wastetimeandenergymanagingtheirbehaviorsforeffect●Holdgrudges●Findreasonstoavoidspendingtimetogether©DavidBarnholdt2008Dysfunction#1:AbsenceoftrustTrustneededforeffectiveteamworkmustnotbasedonabilitytopredictothersbehav

8、iourbutonVulnerabilityVulnerabilityDysfunction#1:Absenceoftrust●Tools&exercisesforovercoming:●Personalhistoriesexercise●Behaviouralprofiling©DavidBarnholdt2008Dysfunction#2: