《饭店服务英语》 B 级(前厅)试卷(二)

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1、《饭店服务英语》B级（前厅）试卷（二）一、选择题：以下各题的选项中，只有一项是正确的，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。评分以信息卡为准。（每题1分，共20分）1.Oh,sorry.Letacheckagain.A.IhaveB.metohaveC.mehavingD.mehave2.A:Iwonderwhyyou’vegotsuchabadTVsetinyourhotel.Itdoesn’tworkatall.B:.A.I'mafraidyou’vemisunderstoodwhatIsaidB.Youcanfindanewone

2、,can’tyou?C.Canyoucomeagainthisafternoon?D.I’msorryforthat.I’llchangeitrightaway.3.Heaskedmethemanagerwouldshowhimaroundthehotel.A.ifB.thatC.whoD.where4.Comeon,wesupperinaminute.A.shouldbehavingB.shallbehavingC.willbehadD.wouldhave5.Thebellmanshouldcarrythebaggagetheclient.A.to

3、B.throughC.forD.in6.I’dliketohaveatripGuangzhoubutIcan’taffordtobuyaplaneticketit.A.to……forB.for……toC．for……forD.to……to7.Iwonderitispossibleformetoextendmystayforafewdays.A.ifB.howC.WhatD.that8.I’11speakthepersonandaskhimwhathecando.A.ofB.onC.toD.for9.PleaseholdonamomentandI’11s

4、eeif1canyou.A.put,throughB.pull,upC.fill,inD.check,up10.Youcanfindtheroomtheandthecorridor.A.at……ofB.at……atC.in……ofD.of……at11.ThebeautifulsceneryalongtheBundisaliveactivity.A.toB.forC.onD.with12.Iamsorry，Mr.Bellow.Thereamistake．Alldoubleroomsarebookedupnow.A.isB.hasbeenC.willbe

5、D.can’tbe13.Theguestaskedmeforontheforeignexchangerate.A.informationB.informationsC.aninformationD.someinformations14.CouldIlaterthanmyoriginalbooking?A.cheekinB.checkoutC.comebackD.getup15.A:IreallyenjoyedChinesefood.B:so.A.IB.IdidC.hadID.didI16.A:Doyouliketoplaybilliard?B:Ver

6、ymuch,butIhaven'tplayed..A.sinceayearB.forayearC.duringayearD.byayear17.Mywatchwasmissingandyoupromisedmetoit.A.lookonB.lookforC.lookinD.lookup18.I’llwaittenminutesforyouyouarelate.A.incaseB.inorderC.infaceD.incharge19.I’msogladweeachotheragainafteralltheseyears.A.gotintouchwit

7、hB.pulledupC.checkedupD.filledin20.anicesouvenirMr.Bellowhasbought!A.HowB.WhichC.WhatD.Itis二、辨识正误：请辨清正误，并在信息卡相应栏目内涂黑：题目正确的在A的栏目内涂黑：题目错误的在B的栏目内涂黑。评分以信息卡为准。（每题2分，共20分）21.Thefrontofficestaff’sefficiencyandpersonalityareofnoimportancetotherealizationofthehotel’saim.22.Inasmallhotel

8、areceptionistalsodoestheworkofareservationistandinform