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1、OfficememosInter-officeMemo (betweentwoormoreplaces/officesinthesamecompany）To:AkiraKobe,GeneralManager,SalesPlanningFrom:KathyYeh,SalesPromotionAssistantRe:HelenaSantosvisitDate:April21,2001Ms.HelenaSantos,managerfromAlfaMicro,S.A.inBrazil,iscomingo
2、nThursday,April25at10:00a.m.PleasecometotheConferenceRoomandmeether.QuestionsforUnitone1.Whomakesinquiresandwhatisnecessaryinmakingit?2. Whatshouldbeincludedina“firstinquiry”?3. Howtomakeinquires?4.Howtosendaninquiry?5.Whatshouldareplytoaninquirybe
3、?CommonlyusedtermsInquiryn.询价Engagementn.约定，保证Cataloguen.产品目录表Quotationn.报价，报价单Specificationn.(usu.)规格，说明书Termsofpayment付款条件Priceterms价格条款Timeofshipment装运时间Considerableorder大宗订单Customerdesignedproducts客户制定产品Custom-madegoods定做商品Actualsample实物样品Incompl
4、iancewith依从…,按照…Parcelpost邮包Tocarryalargestockofthegoods备有大量存货Superiorquality优等质量Toexecutecommandpromptly快速执行订单Rockbottomprice最低价格Tofavorsb.withorders惠赐订单Thegivendesign来样Designedgoods客户设计好的商品Productioncost生产成本LessonOne SkillsofMakingInquiriesThreesam
5、plesLessonTwo MakingRepliestotheInquires1. Howtoansweraninquiry?Thereplytoaninquiryshouldbepromptandcourteousandcoveralltheinformationaskedfor.Indetail,1,ifthereisnostockavailableforthetimebeing,thesellershouldacknowledgetheinquiryatonce,explain
6、ingthesituationandassuringthatthesellerwouldreverttoitoncesupplybecomesavailable.2,iftheinquiryisfromanoldcustomer,sayhowmuchthesellersappreciateit.3,ifitisfromanewcustomer,saythesellersaregladtoreceiveitandexpressthehopeofalongandfriendlybusinessrel
7、ationshipsoastocreategoodimpressiononthebuyer.ThreesamplesLessonTwoThreesamplesKeypoint:word-formationinthecomputerande-commercefieldsDifficultpoints:derivationRequirementsBytheendofthislesson,youshouldbeabletohaveagoodcommandof□ threemethodsofword-f
8、ormationinthecomputerfields□ e-commercetermsgiveninthelessonSkillTrainingWord-formationintheE-commerceFields1．派生法：英语单词最基本的部分叫做词根。它是单词中不变化的部分。表达那个词的最基本的意义。它的前面和后面都可以接上词头和词尾，也叫做前缀和后缀。（1）前缀通常用来引伸或转变那个词的意义。例：前缀例词ad-加添；到add添加;adjoin接；贴；addition加anti-反对；抗a
