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1、It'snevereasybeingthenewguy.Whetheryou'reheadingintoyourfirstjoboutofschooloryour15th,thefirstdaysatanewgigarerarelyeasyones.Newcoworkers,anewoffice,andabrandnewworkculturealllendtothefeelingthatyouareastrangerinanevenstrangerland.What'sthebestwaytocope? "Goto
2、thecafeteria,thebreakroomandaskpeopletotellyoustories,"saysToddHudson,founderofMaverickInstitute,PortlandOre.,whichpublishedthehandbook,"MyPersonalOnboardingPlan:TheNewHire'sGuidetoOn-the-JobSuccess." Fromwhattheseseasonedemployeestellyou,you'lllearnwhothekeyp
3、layersareatyournewofficeand"aboutextraordinaryefforts,aboutcreativity,aboutpeopleprotectingtheircustomers.Yournewcoworkers'taleswilltellyouhowyoushouldactinthosesituations.Ifyouhearallnegativestories,ittellsyouonething.Ifyouhearpositivethings,thattellsyousomethin
4、gelse,"Hudsonsays. Peoplelovetotellthesestories,headds."Theywilltellyouwhatmadethebiggestimpressiononthem,whatgottheirjuicesgoing." Whenyoustartanewjob,you'llprobablyhavesometypeofformalorientationprogram,alsoknownasonboarding.Itmaybenothingmorethanaquickin
5、troductiontopoliciesandbenefits,butsomecompaniesmakeanefforttoofferyouatasteofwhatkindofenvironmenttoexpect. TDBank(TD)enrollsnewemployeesinaprogramcalledTDUniversity,completewithstageperformances,featherboasandconfetti. Theprogram"getspeopleexcitedwithmask
6、sandnoisemakersbutitalsoteachesthemsomething"abouttheirnewworkenvironment,saysTedNouryan,seniorvicepresidentoforganizationdevelopmentandchieflearningofficerforthebank. Nouryan,whotookpartintheorientationinOctober,hadbeeninthehospitality,manufacturingandhightec
7、hindustriesbeforejoiningTDBank,whichhasheadquartersCherryHill,N.J.,andPortland,Maine. TDUniversity"introducedusnotonlytowhatwedo,butwhywedoit,whattheexpectationsareforemployees."InTD'scase,thoseexpectationslargelyrevolvearounddeliveringcustomerservicewithaposi
8、tiveattitude. ILoveRewardsInc.,aToronto-basedsoftwarecompany,encouragesavirtualvisittothecafeteriaorbreakroomevenbeforenewemployeesstartwork."Wegiveyouapers
