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1、LOGOEMAILETIQUETTESarahWongJanuary2nd,2013LOGOoverviewLOGOAGENDAI.EMAILCOMPONENTSII.BEFORESENDINGOUTIII.KNOWYOURAUDIENCEØB.EmailManagementØC.EmailWritingLOGOA.EmailBasicsI.EMAILCOMPONENTS*Attachment41SignatuE-reSubjectmail23RecipieBodyntLOGOA.I.1.SUBJECTSubjectLinesareHeadl
2、inesSubject:MeetingHiJim,Ijustwantedtoremindyouaboutthemeetingwehaveschedulednextweek.Doletmeknowifyouhaveanyquestions!Bestwishes,MarkWhyisthisabadheadline?LOGOA.I.1SUBJECT(CONTINUE)Anyproblemsyouspottedbelow?!!specificLOGOA.I.2.RECIPIENTvSendyouremailtotherightpersonØToØCc
3、ØBccvOrderofrecipientsinTo&CcfieldsvEntertherecipientlastLOGOA.I.2RECIPIENT(CONTINUE)LOGOA.I.3.BODY-STRUCTUREGreetingOpeningBodyTextClosingSign-offLOGOA.I.3.<1>GREETINGGreetingLOGOA.I.3.<2>&<4>OPENING&CLOSING•Ihopeyou’rewell.•Ihopealliswell.Opening•Thanksforgettingbacktome.
4、•Thanksforyourquickresponse.•Feelfreetocontactmeifyouhaveanyquestions.•Iwillfollowupshortlytocheckyourthoughts.Closing•Thankssomuchforhelpingmeoutwiththis.•Ilookforwardtoyourresponse.LOGOA.I.3.<3>BODYTEXTKISSPrinciple:KeepItSimple,ShortLOGOA.I.3.<3>BODYTEXT(CONTINUE)Formatü
5、AvoidoneparagraphüAvoidlongsentencesüAvoidallcapitallettersüAvoidtoomanyabbreviationsüUsebulletpoints,numberedlistswhenappropriateüHighlightkeywords(boldoritalic)foremphasisüBeawareofdate,timeandnumberformatfordifferentcountriesLOGOA.I.3.<3>BODYTEXT(CONTINUE)vFontüONEFont(e
6、.g.Arial),NOFancyFontsüONESize(e.g.10),NEITHERtoosmallNORtoolargeüONEcolor(e.g.black),NObackgroundLOGOA.I.3.<5>SIGN-OFFSign-offLOGOA.1.3.BODY-SPACING[Greeting][Opening][Paragraph1][Paragraph2][Paragraph…][Closing][Sign-off][Signature]Remembertousestandardcapitalization,inde
7、ntandpunctuation.LOGOA.I.4.SIGNATUREFullName,TitleCompanyName,WebsitePhoneNumber,FaxNumberEmailAddress,CorrespondenceAddressJingTaoSeniorSoftwareEngineerInsigmaHengtianSoftwareLtd.
8、www.hengtiansoft.comTel:+86-57189980000
9、Cell:+86-13812345678
10、Fax:+86-57189989999Email:jingtao
11、@hengtiansoft.comBuildingJ1,InsigmaSoftwarePark,1Xiyuan8Road,WestLakeDistrictLOGOA
