整合性协作之供应链

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1、整合性協作之供應鏈通路楊鈺池副教授高雄海洋科技大學航運管理系暨研究所飛利浦公司演講2006.12.191st“Zero-DamageWrokshop＂heldbyNXPOutline¢Definitionofsupplychainmanagement¢Categoriesofsupplychainmanagement¢Introductionofsupplychainriskmanagement¢Typicalprocessofriskmanagement¢Conclusion1.Definitionofsupplychainmanagement¢Supplychainman

2、agementisanenterprisestrivetobuildcloserworkingrelationshipswithkeysuppliersandkeycustomers,well-integratedlogisticsprocessarekeycomponentsofsuccessfulsupplychainmanagement(UNCTAD,1998).¢Theconceptofasupply-chainisaboutmanagingcoordinatedinformationandmaterialflows,plantoperationsandlogisti

3、csthroughacommonsetofprinciples,strategies,policies,andperformancemetricsthroughoutitsdevelopmentallifecycle(LeeandBillington,1993).¢Asupplychainisasociety(anetworkofmembers,termedagroup)formedbyautonomousentities(andtheirsystems)bybondingtogethertosolveacommonproblemwiththeircollectiveandc

4、ollaborativeefforts,theysustaintheprogressofeachmemberaswellasthegroup.¢Collaborationbetweenmembersrequireseffectivecommunication.Inacollaborativeenvironment,amembermaymodifyitsnormsofbehaviortoaccommodateothermember’sperspectives.(BondandGasser,1988)2.CharacteristicsofSCMFirmshaveincreasin

5、gbeenadoptingenterprise/supply-chainmanagementtechniquesinordertodealwithintegrationissues.(ChandraandKumar,2001)¢Supplychainisacooperativesystem.¢Supplychainexitsonthegroupdynamicsofitsmembers.¢Negotiationandcompromisearenormsofoperationinasupplychain.¢Supply-chainsystemsolutionareoptimal.

6、¢Integrationissupplychainisachievedsynchronization.2.2EightKeySCMprocess¢Customerrelationshipmanagement¢Customerservicemanagement¢Demandmanagement¢Orderfulfillment¢Manufacturingflowmanagement¢Supplierrelationshipmanagement¢Productdevelopmentandcommercialization¢Returnmanagement;3.Categories

7、ofSupplyChainManagement¢LogisticsOperationscanbedividedintoInboundLogisticsOperations,ProductionLogisticsOperations,OutboundLogisticsOperations.¢GlobalsupplychainiscomposedofPhysicalSupplyandPhysicalDistribution.Supplier供應商Manufacturer製造商物流中心LogisticCust