Manager and management

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1、ManagerandmanagementManager：（p5）Amanagerissomeonewhocoordinatesandoverseestheworkofotherpeoplesothatorganizationalgoalscanbeaccomplished.ManagementCoordinatingandoverseestheworkactivitiesofotherssothattheiractivitiesarecompletedefficientlyandeffectively.First-linemanager,middleman

2、agerandtopmanager.(concepts&difference))Concepts:First-linemanager:Managersatthelowestleveloftheorganizationthatmanagetheworkofnonmanagerialemployees.Middlemanager:Managersbetweenthefirstlevelandthetopleveloftheorganizationwhomanagetheworkoffirst-linemanagers.Topmanager:Managersat

3、orneartheupperlevelsoftheorganizationstructurewhoareresponsibleformakingorganization-widedecisionsandestablishingthegoalsandplansthataffecttheentireorganization.Thefourcontemporaryfunctionsofmanagement:（p9）planning,organizing,leading,andcontrolling.10managerialrolesdevelopedbyMint

4、zberg.（p11）InterpersonalFigureheadLeaderLiaisonInformationalMonitorDisseminatorSpokespersonDecisionalEntrepreneurDisturbancehandlerResourceallocatorNegotiateOrganizationalculture（p61）Thesharedvalues,principles,traditionsandwaysofdoingthingsthatinfluencethewayorganizationalmembersa

5、ct.PlanningProgrammeddecisions&nonprogrammeddecisions（p165）Pd:Arepetitivedecisionthatcanbehandlebyaroutineapproach.Nd:Auniquedecisionthatrequiresacustom-madesolution.Purposesofplanning(185)First,planningprovidesdirectiontomanagersangnonmanagersalikeNext,planningreducesuncertaintyb

6、yforcingmanagerstolookahead,anticipatechange,considertheimpactofchange,anddevelopappropriateresponses.Inaddition,planningminimizeswasteandredundancy.Finally,planningestablishesthegoalsorstandardsusedincontrolling.StrategicmanagementStrategicmanagement（p209）Whatmanagersdotodevelopt

7、heorganization`sstrategies.5Thestepsinthestrategicmanagementprocess.（p210）Step1:identifyingtheorganization`scurrentmission,goals,andstrategiesStep2:doinganexternalanalysisStep3:doinganinternalanalysisStep4:formulatingstrategiesStep5:implementingstrategiesStep6:evaluatingresultsOrg

8、anizationDepartmentalization(p268