Managerial Psychology

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1、ManagerialPsychologyDifferentlenses/differentquestionsHow?Individualprocesses(intra)Helpsusunderstandhowpeopleareexperiencingtheproblemorissue,andhowarethey(likelyto)respond?Who?Individualdifferences(inter)Whatstableindividualcharacteristicsofarecontributingtopeoples'experienceandrespons

2、es?When?Where?Groupprocesses(intraandinter)Whatcharacteristicsofthesituationarecontributingtopeoples'experienceandresponses?Intra-individualprocessesInformationprocessingWhatarepeoplepayingattentionto,thinkingabout,andrememberingforlater?AffectiveprocessingHowpeoplemakesenseoftheirfeelin

3、gsAttributionHowpeoplemakesenseofotherpeoples'behaviourandtheirownIndividualdifferencesThestable(dispositional)differencesbetweenpeoplethatimpact:CognitionandaffectResponsestosituationsSohowdopeopleactuallydiffer?Personality:reflectsdifferencesinthewaypeoplebehave,experience,andunderstan

4、dtheworldIntelligence:reflectsdifferencesinthespeedandwaysinwhichinformationisprocessedCharacter:reflectsdifferencesinwhatpeoplecareaboutorvalueKeygeneralquestionsWhataretheprimarydimensionsthatdescribestabledifferencesbetweenpeople?Whydopeopledifferonthosedimensions?Individualdifference

5、sastraitsanddispositionsBehaviouriscausedbyunderlyingtraitsthatare:StableacrosstimeandsituationsUniquetotheindividualDifficulttochangeStrengthofsituationinfluenceshowmuchourtraitsinfluenceourbehaviourTraitstructureLevel1:BasictraitsLevel2:CharacteristicadaptationsLevel3:Personallifestory

6、/identitiesTraitswewilllookattodayPersonalitytraitsValuesPersonalityWhatispersonality?Canitbemeasured?Whendoesitinfluenceourbehaviour?Personalityisasetoftraits,characteristics,andpredispositionsofapersonHowwouldyoudescribeyourownpersonalityinoneword?PersonalitytheoriesCognitivetheory:peo

7、pledeveloptheirthinkingpatternsandinterpretationoftheworldastheirlivesunfoldLearningtheories:peopleareshapedentirelybytheirownsocialenvironmentOperant-learningtheory:peoplelearnbehaviourbecauseexternalstimulireinforcesthebehaviourPersonalitytheories(cont.)Cognitivesocial-