《酒店各部门的简介》PPT课件

《酒店各部门的简介》PPT课件

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时间:2019-05-11

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1、ProfileParadisehotel,afive-starhotel,islocatedatnumberGoldenWateravenue,inZhengdongNewDistrictCBD.Thetraficisveryconvenient,itonlytakes20minutestotheXinzhengAirportand10minutestotheZhengzhouTrainStation.It’sareallyterrificplaceforbusinessandvacation.Fromthe107nationalroadtothefreeway.With28floorsi

2、ntotal,Paradisehotelpossesses298setsofquitedifferentstylesofrooms,suchasStandardRoom,BigBadRoom,BusinessRoom,Suites,7Chainese/Westernrestaurantsandadministrativewinearches,21luxuriousChinesemealboxes,12well-equippedmeetingroomswithdifferentcapacityandamulti-functionalhallwithcapacityof500people,la

3、rgeluxuriousnightclub,KTVboxes,chessandcardsrooms,footmassage,saunacenter,indoorswimmingpools,outdoortenniscourts,andwell-beingandbody-buildingfacilities,etc.Experiencethehonorandfeelthewarmth,here,allinParadisehotel!NO.1TheFrontOfficeTheFrontOfficeofahotelisnotonlyits“shopwindow”butalsoit’s“never

4、center”.Thefrontofficestaffseemto“doitall”–reservations,registerguests,assignrooms,distributebaggages,storeguest’svaluables,provideinformation,deliverymailsandmessage,exchangeforeigncurrencies,checkroomoccupancies,checkguestsoutandsoon.Inordertofulfillthesetasks,thestaffmusthaveaneatandsmartappear

5、ance,goodmanners,adaptability,efficiency.Thesenseofdutyandaknowledgeoflanguage.Themostimportantofallthequalitiesisareallikingforpeopleandawarmdesiretohelpthem.Besides,Frontofficestaffshouldwelcomeandsettletheguest’scomplaints.Thatwillsootheanunhappyguestandrevealthehotel’sproblemssothattheoperatio

6、ncanbebetter.LobbyLobbyBarNO.2FoodandBeverageDepartmentThereareanumberofdifferentareasofferingavarietyofmealsandservicesallwithinourhotel-therestaurant,grillroom,bars,cafeteriaandcoffeeshopaswellasroomservice,loungeserviceandbanqueting.Goodcookingisregardedasanart.Moreover,theFoodandBeverageDepart

7、mentemployeescanplayanextremelyimportantroleincreatingapleasantatmosphere,whichisoneoftheservicesourhotelsells.ChineseRestaurant17different-styleluxuryprivateroomsanda750squaremetershall.Itisanidealplaceforbigban

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