case study “consumer protection”

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1、QualityistheintelligenceshapedbyexperienceCasestudy:“Consumerprotection”UnderUKlaw,customershavethesamepowersasinanyothertypesofcommerce.Thegovernmentisalsolongingtochangeexistingregulationstohelptoclearupanyobscurityinpresentlawtohelptradeandultimatelycustomerprotection. Th

2、eseactsandrulesarethenext:1)TheDataprotectionact1998;2)TheCustomerprotectionact1998;3)Britishcodesofadvertisingandsalespromotion;4)TheDistancesellinglaws2000;5)TheUnfaircontractact1977and1999laws;6)TheSalesofgoodsact1979;7)TheCustomercreditact1974;8)TheCommercepresentationac

3、t1968.Soattheverybeginning,abasicquestionincustomerprotection:whoisthecustomer?Theideaofthecustomerinlegislationisofrecentspring.ThegreatpartoflawisstillincludedintheCivilCodewritteninthelate19thcenturyonthesampleoftheCodeNapoleon.TheCodestilltodaygivesthegreatpartoftheregul

4、ationsgoverningagreementsingeneral,theagreementofsellingandthesupplyofservices.Itwillhencecomeasnosurprisethattheconceptofcustomerprotectionandthebodyofthecustomerhadnotyetbeenfavourablyidentifiedorcreatedatthatpoint.Theword“consumer”isnoticeablymissingfromtheCodewhichdidnot

5、andstilldoesnotidentifythenotionofthecustomerassuch.MuchoftheprimaryCodeisstillinitsoriginalformandsomeofitsregulationsdonotdepictthepresent,complex,activesocietyofpresettime,andsoundancientbothinconceptandinnotion.Intheregulationofsale,totakesimplyonesignificantexample,theC

6、odeadmitsthefiguresofthesellerandthepurchaser.Withtheexclusionofsomeoldcustomaryregulationssafeguardingthepositionofunderaged,womenandweak-mindedpersons,allconsumersareregardedandtreatedequallyandsimilarlybytheCivilCode.ThisguaranteedaminimumdegreeofprotectioninthekindoftheR

7、omanlaw-derivedassurancesintheregulationsgoverningtheagreementofsale.Thefirstoftheseguaranteescorrespondstopeacefulownership;thissafeguardstheaccuratepassageofpossessionrightsandsequentialenjoymentoftheproductbeingbought.Secondly,theguaranteeagainstlatentfaultsgivesaconsumer

8、analternativebetweentworemedieswhenaproductboughtsuffersfromasignificantdam