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1、Unit1WhatAretheFourFunctionsofManagement?1Intheearlypartofthiscentury,aFrenchindustrialistbythenameofHenriFayolwrotethatallmanagersperformfivemanagementfunctions.Theyplan,organize,command,coordinateandcontrol.Inthemid-1950s,twoprofessorsatUCLAusedthef
2、unctionsofplanning,organizing,staffing,directing,andcontrollingastheframeworkforatextbookonmanagementthatfortwentyyearswasunquestionablythemostwidelysoldtextonthesubject.Themostpopulartextbooksstillcontinuetobeorganizedaroundmanagementfunctions,though
3、thesehavegenerallybeencondensedtothebasicfour:planning,organizing,leading,andcontrolling.Letusbrieflydefinewhateachofthesefunctionsencompasses.Keepinmindbeforewebegin,however,that,althoughwewilllookateachasanindependentfunction,managersmustbeabletoper
4、formallfourfunctionssimultaneouslyandthateachfunctionhasaneffectontheothers.Thatis,thesefunctionsareinterrelatedandinterdependent.2Ifyoudon’tmuchcarewhereyouwanttogetto,thenitdoesn’tmatterwhichwayyougo,astheCheshireexplainedtoAliceinWonderland.Sinceor
5、ganizationsexisttoachievesomepurpose,someonehastodefinethatpurposeandthemeansforitsachievement.Amanageristhatsomeone.Theplanningfunctionencompassesdefininganorganization’sgoals,establishinganoverallstrategyforachievingthosegoals,anddevelopingacomprehe
6、nsivehierarchyofplanstointegrateandcoordinateactivities.Settinggoalskeepstheworktobedoneinitsproperfocusandhelpsorganizationalmemberskeeptheirattentiononwhatismostimportant.3ManagerslikeCarolBartzareallresponsiblefordesigninganorganization’sstructure.
7、Wecallthismanagementfunctionorganizing.Organizingincludesdeterminingwhattasksaretobedone,whoistodothem,howthetasksaretobegrouped,whoreportstowhom,andwheredecisionsaretobemade.4Weknowthateveryorganizationcontainspeople.Anditispartofamanager’sjobtodirec
8、tandcoordinatethosepeople.Performingthisactivityisleadingfunctionofmanagement.Whenmanagersmotivateemployees,directtheactivitiesofothers,selectthemosteffectivecommunicationchannel,orresolveconflictsamongmembers,theyareengaginginleading.5Thefina