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1、Ch11InformationSystemsI.Ch11InformationSystemsLectureOutlineA.Competenciespg3001.Explainhoworganizationscanbestructureaccordingtofivefunctionsandthreemanagementlevels.2.Describehowinformationflowsinanorganization.3.Distinguishamongatransactionprocessingsys
2、tem,amanagementinformationsystem,adecisionsupportsystem,andanexecutivesupportsystem.4.Distinguishbetweenofficeautomationsystemsandknowledgeworksystems.5.Explainthedifferencebetweendataworkersandknowledgeworkers.B.Introductionpg301§Goodinformationisessentia
3、ltohelprunorganizations.§Atypicaluseofcomputersinorganizationsistohelprecordevents,butlessobviousisthehelptheyprovideinmakingbusinessdecisions.§Competentendusersneedtounderstandhowtheinformationflowsinanorganizationasitmovesthroughtheorganization’sdifferen
4、tfunctionalareasandmanagementlevels.Theyneedtobeawareofthedifferenttypesofcomputer-basedinformationsystems,includingtransactionprocessingsystems,managementinformationsystems,decisionsupportsystemsandexecutivesupportsystems.§Theyalsoneedtounderstandtherolea
5、ndimportanceofdatabasestosupporteachlevelortypeofinformationsystem.§BesuretolookovertheimagescomparingInformationFlowsandInformationSystems.Informationflowsbothverticallyandhorizontallythroughtheorganization.InformationsystemsincludesuchonesasESS,DSS,MIS,a
6、ndTPSsystems.C.OrganizationalInformationFlowpg302§Inlargeormediumfirms,computerizedsystemsareusedtotracktransactionsanddaytodaybusinessoperations,aswellassupportingtheinformationflowthroughouttheorganization.Page22of22Ch11InformationSystems§Thetextusesahyp
7、otheticalorganizationcalled“HealthWise”todemonstratethekeycomponentsofinformationsystemuseinabusiness.a)Functions§Dependingontheservicesorproductstheyprovide,mostorganizationshavethefollowingfunctions:(1)Accounting§Recordsallfinancialactivityfrombillingcus
8、tomerstopayingemployees(2)Marketing§Plans,prices,promotes,sells,anddistributesthegoodsandservices(3)HumanResources§Hiring,training,promotingtheemployees(4)Production§Createsfinishedgoodsandservices(5)Research
