办公楼物管服务规范

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1、[键入文字]OfficeBuildingPropertyManagementServiceCriterion目   次前言...............................................................III1范围...............................................................12规范性引用文件....................................................13术语和定义.....................

2、.....................................13.1办公楼 officebuilding...........................................13.2物业管理 property management.......................................13.3顾客 customer.....................................................13.4突发公共事件 precipitatingevent................

3、....................14基本要求.........................................................24.1资质要求..........................................................24.2管理机构与人力资源配置要求.....................................24.3管理服务要求..................................................24.4基础管理服务.........

4、...........................................25顾客服务.......................................................35.1接待服务.......................................................3[键入文字]OfficeBuildingPropertyManagementServiceCriterion目   次前言.....................................................

5、..........III1范围...............................................................12规范性引用文件....................................................13术语和定义..........................................................13.1办公楼 officebuilding...........................................13.2物业管理 pro

6、perty management.......................................13.3顾客 customer.....................................................13.4突发公共事件 precipitatingevent....................................14基本要求.........................................................24.1资质要求.......................

7、...................................24.2管理机构与人力资源配置要求.....................................24.3管理服务要求..................................................24.4基础管理服务....................................................25顾客服务.......................................................35.1接待服务..

8、..........................