xx办公楼物管服务规范

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1、www.fdcsky.cnOfficeBuildingPropertyManagementServiceCriterion目   次前言...............................................................III1范围...............................................................12规范性引用文件....................................................13

2、术语和定义..........................................................13.1办公楼 officebuilding...........................................13.2物业管理 property management.......................................13.3顾客 customer.....................................................

3、13.4突发公共事件 precipitatingevent....................................14基本要求.........................................................24.1资质要求..........................................................24.2管理机构与人力资源配置要求.....................................24.3管理服务要求.....

4、.............................................24.4基础管理服务....................................................25顾客服务.......................................................35.1接待服务.......................................................35.2信报服务........................

5、..............................35.3通讯设施安装服务.................................................3ofwork,relationships,needandpossibility,putqualityfirst."Improvestructure",referspartycarefully".IsamustadheretotheindividualabsorptionTheprincipleofthedevelopmentofamatur

6、eone,andstrictlyperformintheadmissionprocedure,topreventthePartymemberwww.fdcsky.cnwww.fdcsky.cnOfficeBuildingPropertyManagementServiceCriterion目   次前言...............................................................III1范围...........................................

7、....................12规范性引用文件....................................................13术语和定义..........................................................13.1办公楼 officebuilding...........................................13.2物业管理 property management........................

8、...............13.3顾客 customer.....................................................13.4突发公共事件 precipitatingevent....................................14基本要求.....