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1、Motivatingyourstaff激励你的员工赠人玫瑰手有余香，谢谢参阅！Everymanagerwantstobeinchargeofaneffective,hardworkingandmotivatedteam.However,teamsonlyperformlikethisiftheirmanagersaremotivatingthemeffectively.Anincreasinglypopularwayinbusinesstoincreasebothaworkforce'sproductivity,andtheirmotivation,isathreepo
2、intplanofactioncalled'ABR'.Analyze.Benchmark.Reward.Analyze.Benchmark.每位經理人都希望自己能帶領有效率、勤奮和自動自發的團隊。然而，團隊要有這樣的表現，首先需要經理人能夠有效的激勵團隊。商場上越來越多人使用「ABR」三點行動計劃這個方法，來增進勞動人口的生產力、提升他們的士氣。「ABR」分別指的是分析(Analyze)、基準(Benchmark)、獎勵(Reward)。分析(Analyze)基準點(Benchmark)Reward.First,amanagerhastositdownwitheacho
3、ftheirstafftoanalyzetheskillstheyneedtocompletetheirdailywork,andwhataretheirmostcommonmistakes.Thisisdoneinacollaborativeway,as(a))itgivesemployeesachancetotelltheirmanagertheproblemstheyhave,and(b))theemployeesfeelthey'vegotasayintheirfutureobjectives.Bothoftheseincreasestaffmotivation
4、.It'sabigjob.獎勵(Rewards)第一，經理必須和每位員工一同坐下並分析他們完成日常工作所需的能力，已及他們最常出現的錯誤。這必須要透過共同合作才能完成，a.這讓員工有機會告訴經理他們遇到的問題，b.則是這麼做讓員工感覺自己對未來的目標能表達意見。這兩者都能增加員工的工作動力。這是個很大的工作。Butwhenit'sdone,themanagerscansetrealisticbenchmarksfortheiremployees.Inotherwords,justhowmuchofarealisticimprovementcaneachteammembe
5、rmakeduringathreemonthperiod?Andhowcantheirmanagerhelpthemdothis?Again,becausetheemployeesareinvolvedinsettingthesebenchmarks,theyfeelmoremotivatedtoreachthem.Afterthreemonthstheirperformanceisassessed,andthosewhohavereachedorsurpassedtheirtargetsarerewarded.但當這項任務完成後，經理就能設定實際的基準點給員工。換句話
6、說，每位團員在三個月內能達到多少實際的改善？他們的經理又能怎麼協助他們呢？再強調一次，因為員工在設定標準時有參與感，他們在執行的時候也會較有達成的動力。三個月後會評估他們的表現，有達到或超越表準的人會受到獎勵。Highachieversdon'tnecessarilyhavetoberewardedwithcash.Theycanberewardedwithvouchersthatallowthemtobuyyourcompany'sproductcheaply.Or,ifthey'renotinterestedinthis,theycanbegivenvouchers
7、thatadduptoextraholidaydays.Inthisway,they'renotworkingjustforthemoney,butalsoforsomethingmore....substantial.Tokeepthingsfair,therewardsystemshouldbegraded,sothatthehardertheindividualworks,themorethey'rerewarded.優秀的達成者不一定要用現金才能獎勵。也能透過發送優待券，讓他們在買公司的產品時能夠以較優惠的價格取得。如果他們對上述
