资源描述:
《商务中心业务对话》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、Copyservice复印服务(B-Businesscenter,G-Guest)B:Goodmorning,sir,canIhelpyou?/IsthereanythingIcandoforyou?/WhatcanIdoforyou,sir/madam?早上好,请问有什么可以为您效劳的?G:Yes.Iwouldliketomakesomecopies,canyoudoitforme?是的,你能帮我复印一下这些资料吗?B:Yes,ofcourse.ItisRMB2foronecopy.好的,我们这里复印一张是2元。G:Noproblem.没问题。B:H
2、owmanycopieswouldyoulike?您准备复印几张?G:Twocopiesforeach.一式两份。B:Ok,noproblem.好的,没问题。B:Goodmorning,herearethecopiesandthisistheoriginal.您好,这是您的复印件和原件。G:Thankyou.Howmuchdoesitcost?谢谢,一共多少钱呢?B:Itis20copies,RMB40intotal.G:Hereyouare.给您钱B:Thankyou.谢谢G:Bye-bye.再见B:Bye-byeandhaveagoodday.再见
3、,祝您愉快。InternetService上网服务B:Goodmorning,sir,canIhelpyou?IsthereanythingIcandoforyou?/WhatcanIdoforyou,sir/madam?早上好,请问有什么可以为您效劳的?G:Yes,Iwanttocheckmyemail,canIusetheinternethere?我想查看一下邮箱,我能使用这里的因特网吗?/我可以在这里上网吗?B:Yes,Itis5RMBfortenminutesand10RMBfor20minutes,andifyouusetheinternet
4、lessthan10minutes,wealsoneedtocharge10RMB.可以,我们这里上网收费是10分钟5元,20分钟10元,一旦您使用电脑不超过10分钟,我们至少也要收您10元钱G:That’sfine.好的B:Thisway,please.这边请G:Thankyou.谢谢(Whentheguestusestheinternet)(theguestfinishedusing)G:Howmuchdoesitcost?——Howmuch?一共是多少钱呢?B:30minutes,Itis15RMB.30分钟,一共15元G:That’sfine.
5、好的B:MayIknowhowwouldyoupayforthebill?/Whichpaymentdoyouwant,cashorputinyourroom?请问您是付现金还是挂房帐?G:Cash.Hereyouare.付现金,给你。B:Thankyou.谢谢G:Bye-bye.再见B:Bye-byeandhaveagoodday.再见,祝您愉快。DialingIDDcall打国际长途B:Goodafternoon,sir/madam.CanIhelpyou?下午好,先生/女士,请问有什么可以帮助您?G:Yes,Iwanttodialanintern
6、ationalcall.CanIusethetelephonehere?我想打国际长途电话,我可以使用这里的电话吗?B:Yes.Fortheinternationalcall,itis8RMBplus15%servicechargeforoneminute.可以,我们这里长途电话收费是每分钟8元加15%服务费G:Noproblem.IwanttodialAmerica.Canyoutellmehowtodial?没问题,我想打到美国,你能告诉我怎么拨打吗?B:Sure,youneedtodial“9”plus“001”beforeyourtelepho
7、nenumber.当然可以,您需要先拨打9加001再加您要拨打的号码G:Thankyouforyourhelp.谢谢(Afterfinishingdialing)G:Howmachdoesitcost?一共多少钱?B:Threeminutesintotal.ThatisRMB30.一共打了三分钟,费用是30元G:CanIchargetomyroom?我能挂房帐吗?B:Yes,ofcourse.MayIhaveyourroomnumber?当然可以,请问您的房间号是多少?G:1506.1506B:Hereisyourbill.Wouldyouplease
8、checkitandsignyourname,please?这是您的帐单,请您过目并签个名。G