DB32∕T 2675-2014 公共就业培训机构服务规范

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1、ICS03.180A12备案号：42339-2014DB32江苏省地方标准DB32/T2675-2014公共就业培训机构服务规范Servicespecificationforpublicvocationaltraininginstitutions2014-05-20发布2014-06-20实施江苏省质量技术监督局发布DB32/T2675-2014目次前言......................................................................II1范围..............

2、.......................................................12规范性引用文件...........................................................13术语、定义和缩略语.......................................................14资质获取.................................................................34.1承担职

3、业技能培训的机构.................................................34.2承担创业培训的机构.....................................................35服务流程.................................................................36服务要求.................................................................46

4、.1签订协议...............................................................46.2办班计划...............................................................46.3招生宣传...............................................................46.4报名收费................................................

5、...............46.5开班准备...............................................................56.6实施教学...............................................................66.7结业考核...............................................................76.8资金补贴...............................

6、................................87质量管理.................................................................97.1过程控制...............................................................97.2信息管理...............................................................97.3资金管理..............

7、................................................107.4投诉回访..............................................................107.5服务改进..............................................................10附录A（规范性附录）培训机构开班申报材料格式.........................11附录B（规范性附录）培训教学计划格式........

8、.........................18附录C（规范性附录）承担职业技能培训的机构申请补贴材料格式...........21附录D（规范性附录）承担创业培训的机构申请补贴材料格式...............26IDB32/T2675-2014前言