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1、论文题目:煤炭企业员工满意度影响因素研究及对策——以河南省郏县X煤矿为例专业:企业管理硕士生:张辉锋(签名)指导教师:张立杰(签名)摘要煤炭行业员工满意度直接关系到企业的安全生产和经济效益,因此,对煤炭行业的员工满意度的研究对于提高煤炭企业管理水平、经济效益和安全生产方面具有重要的理论和现实意义。本研究在介绍常用的员工满意度的研究方法和测量工具的基础上,提出用结构方程模型来研究员工满意度,以河南省郏县X煤矿员工为研究对象,以明尼苏达满意度量表为基础,在公司人力资源部门的配合下对影响员工满意度的24个因素进行了问卷调查。其次,利用结构方程模型和因子分析对调查数据
2、进行了研究,其中,重点分析了构成员工满意度的工作回报、工作群体、工作本身、工作背景、企业管理、发展前景这六个二级指标。最后,根据调研所得结论,本文提出了相关建议:(1)建立合理的薪酬与福利制度;(2)完善员工培训与晋升制度;(3)建立和谐的沟通氛围,让员工参与管理;(4)完善绩效考核机制,做到人尽其才。关键词:员工满意度;结构方程;因子分析研究类型:应用研究型Subject:ResearchontheInfluencingFactorsandCountermeasuresofEmployeeSatisfactioninCoalEnterprises--Jiax
3、ianxCoalMineinHenanProvinceasanExampleSpecialty:BusinessManagementName:(Signature)Instructor:ngLijie(Signature)ABSTRACTEmployeesatisfactionisdirectlyrelatedtoproductionsafetyandeconomicbenefitsinthecoalindustry,therefore,researchonemployeesatisfactionhasimportanttheoreticalandpracti
4、calsignificancetoimprovethelevelofenterprisemanagement,economicbenefitsandproductionsafetyinthecoalindustry.Basedonintroducingusualsatisfactionresearchmethodsandmeasurementtools,atfirst,thearticleconductedasurveytothe24factorsthataffectemployeesatisfactionbythemethodofstructuralequa
5、tionmodel,settingresearchobjectasxcoalmineemployeesinHenanprovince,basedontheMinnesotaSatisfactionQuestionnaire,withthehelpofthecompany'shumanresourcesdepartment.Second,thearticlestudiedsurveydatabythemethodofstructuralequationmodelingandfactoranalysis,inwhichthearticlefocusedonanal
6、yzingsixsecondaryindicatorthatmakeupemployeesatisfaction,thatisworkreturn,workgroups,work,workhistory,enterprisemanagement,developmentprospects.Finally,accordingtotheresearchconclusions,thearticletargetedrelatedrecommendations:(1)Establishingreasonablesalaryandwelfaresystem;(2)Impro
7、vingstafftrainingandpromotionsystem;(3)Establishingaharmoniousatmosphereofcommunicationtomakethestaffinvolveinmanagement;(4)Improvingtheperformanceappraisalmechanisminordertoleteveryonedowhathewasmadefor.Keywords:Employeesatisfaction;Structureequation;FactoranalysisThesis:AppliedRes
8、earch目录目录1绪论.......