英语介绍公司各个部门职能

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1、Dutiesofdifferentdepartments1．Secretary秘书n1.Make/Answertelephonecallsn2.Takenotes,minutesandmessagesn3.Dealwithfilesandcorrespondencen4.Writememosandreportsn5.Workatcomputerforwordprocessingn6.Receiveguestsandvisitorsn7.Arrangemeetingsn8.Makeappointments2.Personnel/humanresourcesdep

2、artment人事部人力资源部n1.Recruitnewstaffn2.Interviewapplicantsn3.Promotestaffn4.Trainstaffn5.Firestaffn6.Dealwithrelationshipsbetweenmanagementandworkforce.3.Customerservicedepartment客户服务部n1.Dealwithcustomers’callsandsolveproblemsn2.Acceptrepairsanddealwithcustomers’complaintsn3.Communicat

3、etimelywithcustomersn4.Offeracomprehensiveandconvenientafter-careservicen5.Offerafullprofessionalafter-salesservicen6.Undertakeinstallationandtestingtasksfromthecompanyn7.Offertrainingtousers’technicalstaff4．Manager经理nBeresponsibleforthemainactivitiesofthecompanysuchasmanufacturinga

4、ndsalesnMakedecisionsnMakeplansnHandledifficultsituationsatworknDealwithproblemsandcomplaintsnSigncontractsnMonitorexpensesclaims5．Assistantgeneralmanager助理总经理副总经理nAssistthegeneralmanagerwithroutineworknBeresponsibleforeverythingwhenthegeneralmanagerisaway6．Salesdepartment销售部nLaunch

5、marketingpromotionsnIntroduceproductsnDemonstrateproductsnPersuadecustomerstobuynLaunchcampaignsnAdvertiseproductsnBargainaboutpricenOfferdiscount7．Publicrelationsdepartment公关部也可用于广告部advertisingdepartmentnTalktothepressandthepublicnCommunicateinformationfromthecompanynGiveawaypublic

6、ityproductsnEntertainbusinessclientsnAlter/create/develop/establish/improvecorporateimage8．Accountdepartment会计部nSearchpotentialclientsnAnalyzeandunderstandmarketnAnalyzecustomerbehaviornPersonalizeofferingsnAnticipatecustomerwantsnKeepclientsandthecompanyingoodrelationship9．Logistic

7、department物流部nTaking/receivingandmanagingsalesordersnFollowingthesituationofthegoodsarrivingnTransferingthenoticepaperofdisqualifiedgoodsnControllingtheinvoiceofpurchasedgoodsnManaginginventoriesnDelivering/dispatchinggoods10．Purchasingdepartment采购部nSelectsuppliersnPreparepurchaseor

8、dersnManagecustomer