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1、多医生多设备的门诊排程优化问题研究ii万方数据河北工业大学硕士学位论文TheOptimizationofOutpatientSchedulingunderMultipleProvidersandDevicesAbstractThepurposeofoutpatientappointmentschedulingistoshortenpatients’waitingtime,reducemedicalcostsandimproveresourceutilizationwiththeconsiderationofpatients’arrival
2、patternanddoctors’diagnosticcharacteristics.Differentfromwesterncountries,theproblemsofimperfectappointmentmechanism,imbalancedabilityofdoctorsandhighlighteddoctor-patientcontradictionallleadtolongwaitingtimeandhighdependenceonequipmentexamination.Therefore,thispapertakes
3、multipleprovidersdiagnosis,multipledevicesexaminationandrevisitintoconsiderationandsetupoutpatientschedulingmodelinprimarycare.Aftermodelverificationandvalidation,3schedulingruleshavebeendesignedinthesimulation,accordingtothereality.Andthroughthesimulationexperiment,optim
4、alproportionandbestappointmentintervalhasbeenfound.Thesimulationresultsareshowedasfollows:(1)Underthedistributionofpatientsarrival(Sunday,MondayandTuesday),thebestschedulingruleasfollow:Patientsdivideintoappointmentsandwalk-insareservedrandomlybyproviders,theappointmentpr
5、oportionis10%andappointmentintervalis35min,andappointmentshavepriority.Underthedistributionofpatientsarrival(arrival(Wednesday,Thursday,FridayandSaturday),thebestschedulingruleasfollow:Patientsdivideintoappointmentsandwalk-insareservedrandomlybyproviders,theappointmentpro
6、portionis10%andappointmentintervalis20min,inthefirsthourofthedayonlywalk-insareserved,andappointmentshavepriority.(2)Patientswithdifferentproportionanddifferentappointmentintervalcanaffectthepatient'swaitingtime,butcan’taffecttheutilizationofdoctoranddevice.Theutilization
7、ofdoctoranddevicemayhavearelationshipwiththenumberofpatientwhoacceptsphysicianassessmentoneday.(3)It’snotnecessarytosetupthefull-timedoctorfortheappointmentorwalk-ins.Therearetwoinnovationsinthispaper.First,thepapertakesmultipleprovidersdiagnosis,multipledevicesexaminatio
8、nandrevisitintoconsiderationandsetupoutpatientschedulingmodelinprimarycare.Second,thepapersetsch