物流业服务创新分析——行业、企业服务创新分析

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1、AbstractWiththegrowingriseoftheglobalserviceeconomy,theleadingroleoftheservicesseetortotheeconomyhasbecomeincreasinglyevident．Asallintegralpartoftheserviceindustry,theInglstiesindustryisnOWgrowingrapidlywithallannualgrowthrateof4％．Thecontributiontothe

2、nationaleconomicgrowthhascontinuedtoincrease．Inourcountry,thedemandoflogisticsSel'vieeskeeponincreasingwiththesustainableandrapidgrowthofthenationaleconomyinrecentyears．Thelogisticsenterprisescan’tmeetmarketdemandandprovidemorepersonalizedlogisticsser

3、vices．Lotsoflogisticsenterprisesarefacingthissituation：Theadvantageswhichbebroughtbytechnologicalinnovationisweakening．It’Sverydifficultforthecnterpris髓togettheindustry'sleadingpositionforthehomogenizationoftheproducts，theyhavetofindotherwaystogetmore

4、profits．WhiletheserviceinnovationCan砥ngnewprofitgrowthway，isveryimportantforthelo·百stiesenterprisesremaincompetitive．Inthepastseveraldecades，thelo画stiesindustryinChinahasmadesignificantpmgr嚣sinsome&reas．Buttherestillexistlotsofdeficienciesinthefieldof

5、servicesinnovation．BasedOilserviceinnovationtheory,theauthorstudiedtheserviceinnovationoflogisticsindustrywitllintegratedresearchmethod．Alsotheauthordidsonicserviceinnovationresearchfromdifferentperspectives．suchas：motivating彘咖埽forthelogisticsenterpme

6、sandserviceinnovation,innovativetypesofservices．thechangingn∞dsofthelogisticsindustryinnovationetc．BasedonthecurrentsituationthatlogisticsmarketsupplyimbalanceinChina,theauthorbuiltalogisticsserviceinnovationeapabilityevaluationsystem．Furthermoreevalu

7、atedtheserviceinnovationcapabilityofBaogonglogisticslimitedgroup．Fromtheanalysisofevaluationsystcrnwec．anconcludethat：First，thelogisticscompanycanimprovecompetitiveabilitybyimprovingthe∞Ⅳi∞innovmion曲ili吼Second，logisticsantcrprisesputmoreresourceintoma

8、ngeabilitycomparedwithothercompanies，whichhasmoreinfluenceonserviceinnovationabilityofthecompany．Inaddition,theevaluationsystemofthesecondaryindicatorsshowthatfromtheresultofthefinalrankingwcights．109istics80rvigcstointernalmotivationstrongimp