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1、兴泰公司资产评估业务流程优化ABSTRACTAssetevaluationisanintegralpartofoureconomiclifesocialintermediaryservices,anditisplayinganincreasinglyimportantroleinthesocialmarketeconomy.However,withtherapiddevelopment,assetevaluationisfacinggreatercompetitionandchallenges.Themajorproblemsthattheassetappr
2、aisalcompaniesfacearehowtoimprovecustomers’satisfactionandserviceefficiency.Inthispaper,wechooseTianjinXingtaiassetevaluationcompanyasthemainobjectofstudyandbasedprocessoptimizationtheory,methodsandtechniques,toassessanddesignassetevaluationbusinessprocessofXingtaicompany.Firstly,a
3、ccordingtothecharacteristicsofthiscompany,combinedwiththecompanyleadership,corporatecustomers,industryexperts’opinions,andreadingalotofreferences,wedesignthecustomersatisfactionsurveyforthecustomersofXingtaiassetevaluationcompany.Throughrecycling,analysisquestionnaire,wecouldfindun
4、satisfactoryaspectsofassetappraisalbusiness.WedescribethevariousstagesoftheoperationalflowchartandfindthemainproblemsofXingtaicompany.Secondly,weusethestrategymaptodiscriminatetherelationshipbetweencorporatestrategyandassetappraisalbusinessprocesses,analysistheprocessofassetevaluat
5、ionbusinessandfindoutthegoalsofprocessoptimization.Wecouldconfirmwhetherthepartoftheprocessneedstobeimprovedandthelinkoptimizationisfeasibleornotbythetimevalueanalysisandeaseofanalysis.Finally,westudyanddesignassetappraisalbusinessprocessoptimizationsolutions.Atthesametime,weplanas
6、setappraisalbusinessprocessoptimizationsolutiontoensurethissolutioncouldimplysuccessfully.WehopethatthispapercouldprovideoptimalsolutionforXingtaicompanytoimprovethecustomersatisfactionandGuaranteethesmoothimplementationofcorporatestrategy.Ontheotherhand,thispapercouldprovideavalua
7、blereferencesampleforthesametypeofbusinesstoestablishprocessesandstandardizedassetevaluation.KEYWORDS:assetevaluationoptimizeprocessescustomersatisfactionII万方数据河北工业大学硕士学位论文目录第一章绪论.......................................................................................................
8、............-1-1.1问题的提出和研究