Hay Group - Alberta Public Service 1 Competency Model

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1、AlbertaPublicServiceCompetencyModelWhyCompetencies?Ineveryjob,somepeopleperformmoreeffectivelythanothers.ThirtyyearsofresearchconductedbyHayMcBerhaveshownthatexceptionalperformersuseavarietyofapproachesandbehaviourstogetthejobdone.Whattheresearchalsoshowsistha

2、texceptionalperformersuseadifferentvarietyofapproachesandbehavioursthanthoseindividualswhoperformattheexpectedlevel.Thinkofthe"best"teacherordoctorinyourlifeexperience.Chancesare,thatteacherordoctordemonstratednotonlysoundtechnicalknowledgeandskills,butalsoava

3、rietyofbehavioursthatmadeyourexperiencewiththatprofessionalanexceptionalone.Competenciesprovideameansoflookingatthosebehavioursthatdifferentiatethe“bestfromtherest”andacommonlanguagefortalkingaboutcriticalon-the-jobbehaviours.Competenciesare:anyattitude,skill,

4、behaviour,motiveorotherpersonalcharacteristicthatareessentialtoperformajob,ormoreimportantly,differentiatesuperiorperformersfromsolidperformers.TheAPScompetenciesprovideanintegratedapproachtosupportmultipleapplicationsandinitiatives,andyetstillallowforcomparab

5、ilityofresultsacrossgovernment.ThecompetenciesweregroupedintoCore–thosethatapplytoallpositionswithintheAPSandRole-Specific–thosethatapplyonlytocertainroleswithintheAPS.Thesecompetencieswillbecriticaltosomepositions.Thereare7Corecompetenciesand8Role-Specific.Th

6、eCoreCompetenciesare:TheRoleSpecificCompetenciesare:  AdaptabilityClientFocusCommunicationOrganizationalAwarenessProblemSolvingandDevelopingOthersInnovationImpactandInfluenceLeadershipRelationshipBuildingJudgementResultsOrientationTeamworkResourceManagementSel

7、f-ManagementStrategicThinkingHowwillweusethisframework?Ingeneral,competenciesprovide:·Anucleusforanintegratedhumanresourcesapproach.·AcommonlanguageforallAPSemployeestounderstand.TheRevisedCompetencyFrameworkhas:·Corecompetencies,whichapplytoallpositions.·Role

8、-Specificcompetencieswhichapplytoonlycertainpositions.TechnicalCompetenciesaretechnicalknowledge,skills,andabilitiesthatapplytospecificpositionswithintheAPS.Theyarenotincludedinthe