sap workflow配置与管理手册

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1、~~RioTintoBSCWorkflowAdministrationGuide~~~~~TableofContents1.INTRODUCTION12.MONITORING22.1DailyActivities42.1.1SBWP–WorkflowAdministratorInbox42.1.2SWI2_ADM1–WorkitemsWithoutAgents72.1.3SWPR–WorkflowRestartAfterError72.1.4SWI2_DEAD–WorkitemDeadlineMonitoring102.1.5SWI2_DIAG–

2、DiagnosticsofWorkitemsContainingErrors162.2WeeklyActivities192.2.1SWU3–Automaticworkflowcustomising192.2.2SWEQADM–EventQueueadministration192.2.3RSWELOGD–DeleteEventTrace232.3MonthlyActivities232.3.1SM37233.SOLUTIONSTOWORKFLOWERRORS253.1SalesOrder283.2CapitalCommitmentProject

3、283.3TripApproval(WS99000113)303.4HSEIncidentLog(WS99000081)303.5LMSCancelTraining(WS99000060)303.6LMSCancelTraining(WS99000071)314.ALERTMANAGEMENT335.WORKITEMSWITHOUTAGENTS345.1TravelWorkItems345.2LeaveWorkItems345.3HSEIncidentWorkItems355.4HSEWorkAreaActionWorkitems376.TRAC

4、EABILITYMATRIX407.WORKITEMTEXTMATRIX428.WORKFLOWDETAILS43~~~~~8.1WS99000113–TripApproval438.2WS99000114–TripExpenses438.3WS99000121/99000151–LeaveApproval438.4WS99000095–HSEActionMonitoring448.5WS90000022–EmployeeTerminationNotification448.6WS90000055–ContractKeyDateNotificat

5、ion458.7WS90000038–ContractKeyDateMonthlyReminder458.8WS99000060–BookingCourseParticipation458.9WS99000090–PurchaseRequisition459.ISSUESLOG4710.APPENDIX5110.1UsefulSAPTransactions5110.2TipsandTricks53~~~~~1.IntroductionThedocumentprovidesanoverviewofmonitoringandsupportingwor

6、kflow.Thisdocumentdiscussesinbrief,differentmethodsofmonitoringworkflow,aswellasSAPtransactionsusedinworkflowmonitoring.ThisisintendedforpeoplewhoareprovidingworkflowsupporttoABSproject.Thefollowingsectionswilldiscussresolvingerrorsandmonitoringperformance·Monitoring(daily,we

7、eklyandmonthly)·SolutiontoErrors.·AlertManagement-WIP·TraceabilityMatrix·IssueLog·SupportContactsListofusefulSAPtransactionsareprovidedintheappendix.~~~~~1.MonitoringMonitoringofworkflowshouldbedoneonadaily,weeklyandmonthlybasis.Thefollowingsectiondiscussesthestepsinvolvedine

8、achtimeframe.Monitoringproactivelyallowstheadministratortoidentifyer