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1、Unit1AUnit1AAbodylanguageDebbieandSimonhavelookedupasanoldladyenteredtheiroffice.Theladylookedatthembothquickly,andthenwalkedovertoDebbie.Debbiegreetedhercheerfully.Simonsighedandtooksomepapersovertothefaxmachine.Chris,aseniormemberofstaff,wasstandingthere"What’sup,Simon?Youdon’tlookveryhappy.""Cust
2、omersalwayspreferDebbietome.Ican’tunderstandit.""Ican.It’sthewayyoucommunicate.""Howcanthatbe?"Simonsaid."Idon'tevengetachancetospeaktothem.""Communicatingisnotjustaboutspeaking.Bodylanguageisimportant,too""Bodylanguage?""Imeanyourgesturesandtheexpressiononyourface.Yourwholeappearancecommunicatesthi
3、ngsaswellasyourwords.""Thewayyoulookatpeopledoesn’tgivethemagoodimpression,Simon.Youoftenrestyourheadonyourhand.Youlookdown.Youneversmile.""ButlookatDebbie.Sheholdsherheadup.Shelooksatpeople’seyes.Shesmilesbeforespeakingtothe.That’swhytheygotoherforhelp,andnotyou."Afterthat,Simontriedtoimprovehisbod
4、ylanguage.Hesatupandsmiledatpeople.Thisseemedtowork.Minuteslater,abeautifulgirlentered.ShelookedatDebbieandthenSimon.Withouthesitating,shewenttoSimonandgavehimabigsmile.Afewmomentslater,sheleft,stillsmiling.Chriscameoveratonceandsaid,"Welldone,Simon.Youmadeagoodimpressiononher.""Thatwasmysister,"Sim
5、onsaid.”Shecametoremindmethattomorrowisherbirthday."B.EyecontactThroughoutthehistoryofmankind,peoplehavecommunicatedwithbodylanguage.Inmanysituations,thewayyousomethingisfarmoreimportantthanwhatyousayEyecontactissometimesthekeytocommunication.Itcansignalfriendlinessorhostility,interestorboredom,andu
6、nderstandingorconfusionInWesterncultures,makingeyecontactinconversationsisnecessary.Asamatteroffact,awesternermightconsideralackofeyecontactasalackofintertwineSpain,ItalyandGreece,wherepeoplestandclosetogethertalkingtoeachother,eyecontactismorefrequentandlastslongerInmanyAsiancultures,avoidingeyecon
7、tactshowsrespect.ItisdonewhentalkingwithanyoneinauthorityorwithanyoneolderHabitslikethiscancauseproblemswhenpeopledonotunderstandthem.Forinstance,anAsianmightclosehiseyesinconcentrationorlookdownwhile
