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1、老总们写的英文简历模板profile：10+yrscallcenterveteran;chinaexperience,guruinbusinessoperationsandsalesmarketingaself-motivatedanddynamicseniorexecutiveanagementandinternationalexperience.extensiveexperienceservicesandoutsourcinginthetelefinance/itarenas.experience
2、dincontractmanagement,businessdevelopment,andoperationsconsulting.heldvariousseniorpositionsinbusinessdevelopment,salesmarketingandoperationsincrmoutsourcingserviceprovider,isp,telcos,equipmentvendorandbillingsystemvender.personal：mr.charmondtsangc.l.mb
3、a,beng,mieetel:+(86)133333333333/+(852)1234-*****e-mail:******vigator.professionaleducation：1991-1994masterofbusinessadministration(mba)--hendonbusinessschool,universityofmiddlesex,london,uk1987-1989beng(1stclasshonour)inelectronicsengineering--universi
4、tyofmiddlesex,london,uk--aploymenthistory：shanghaivavoteleco.ltd.(shanghai,prc)(alocalpartnerofpccentsandresponsibilitiesbuiltandledthedevelopedofaneanagedbusinesspartnerssuchasmajorteleoperatorsandequipmentvendorsinchina.ensuredservicedeliveryaccording
5、tosoedvendorevaluationandon-goingimprovementontheinandsspplatforms.ensuredthebusinessprocessesmeetvariesservicekpisandbudgets,suchasserviceprovisionleadtime,customersatisfactionindex,billingaccuracyandqualityindex.nuvigocorporationsdn.bhd.,malaysia3/03t
6、o4/04generalmanagerachievementsandresponsibilitiesdevelopedneajorteleclientsinmalaysia,focusingincallcenter/telecrmanditoutsourcingandconsultingservices.anagedmajorclients’relationshiponanexecutivelevel.deliveredcrmconsultationprojectforaninsurancepanyt
7、oenhancetheircustomerservicingeffectivenessandefficiency.pccentachievementsandresponsibilitiesassumedtheroleofoperationshead,managedtheoperationsanddeliveredthekpisofthemalaysiacallcenterteam.adoptedthebalancedscorecardframeprovedthefirstcontactresoluti
8、onby10%andimprovedproductivityby15%aintainedtheoperatingbudgets.builtanddevelopedneerintheteleitsectorsacrossasiapacificregioncoveringmainlandchina,taialaysia.ledprojectteamsandsalesconsultantstodeliverprofessionalconsultationtom
