欢迎来到天天文库
浏览记录
ID:22934884
大小:66.69 KB
页数:5页
时间:2018-11-02
《抱怨便条---sampl》由会员上传分享,免费在线阅读,更多相关内容在应用文档-天天文库。
1、Mar.15DearsirorMadam,(1)I'mwritingtobringyourattentiontotheproblemI'vehadwithinformationavailabilitywithyourproduct.Ihavebeen(2)tryingtogetapersononthephone,butIfailedbytryingseveraldepartments.(3)Ihopeyouwilladdressthisproblemtomysatisfaction,or(4)Iwillneverdobusines
2、swithyouagain.Iexpecttohearfromyousoon.Mytelephonenumberis0571-1234567.Thankyou.JohnSmith抱怨、投诉便条的写作除了基本的时间、称呼、结尾客套语、签名等四项必须的构件外,在其正文处一般还要有下面四项内容:(1)抱怨、投诉行为(2)抱怨、投诉内容的具体描述(3)要求弥补、纠正、赔偿(4)抱怨、投诉者对弥补、纠正、赔偿等的敦促或威胁。如果是礼貌的抱怨,则本部分不一定要有。例句:抱怨行为I’mwritingtoreporttheproblemswith
3、your…ØI’mwritingtobringyourattentiontotheproblemsIhavehadwithyour…ØI’mwritingtocomplainabout…ØI’msorry.Ican’tbearthenoiseanymore.具体描述引出Here’stheproblemI’vehad:要求弥补、纠正、赔偿Ihopeyoucanaddressthisproblemsoon.ØIhopeyouwilltakestepstorectifythissituationsoon.ØWouldyoupleaset
4、urnitdownalittle?ØItwouldbeverykind(considerate)ofyouto…对弥补、纠正、赔偿等的敦促或威胁Frankly,Iamnotwillingtoputupwiththesituationanymore.ØYoumustrectifythesituation,orIwilltakeittothecourt.ØIfyoucan’tgivemeasatisfactoryanswer,IwillcomplainittotheConsumerAssociation.范文赏析1:上星期天,你去买表
5、,服务员态度非常糟糕,给经理写一封投诉便条。Mar.15DearSirorMadam,IwenttoyourstoretobuyaTianxianwatchlastSunday.WhenIsaidthatthepricewashigh,theNo.5saleswomanrepliedinasarcastictone,“Youcangoaheadandbuyacheapfakefromotherstores.”Sheforgothowtotreataprospectivebuyer!Ihopeyoucanimproveyourser
6、vice,andgivemeaface-to-faceapology.Mytelephonenumberis010-12345678.JohnSmith范文赏析2:一年一度的高考在即,考生处在紧张的复习阶段,但周围工地轰隆隆的施工噪音总持续到半夜。假设你是居民委员会工作人员想和施工队领导反映情况,但领导不在,写张50-60左右的便条。Jun.15DearSirorMadam,I’mwritingtobringyourattentiontothenoisefromyourconstructionsite.Itistimeforman
7、yhighschoolstudentstopreparefortheircollegeentranceexamination.Butyournoisyworkingalwayslaststillmidnight,whichhasdisturbedtheirstudyandinterferedintheirnormalrest.Therefore,itwouldbeveryconsiderateofyoutostopworkingbefore10o’clockatleastinthese10days.Heartfeltthanks.
8、Sincerelyyours,JohnSmithChairmanofQingyaResidentialCommittee
此文档下载收益归作者所有