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1、firstofall,Iwanttosayisabouttheconceptofqualitymaybeamatterofgreatconfusion,whichisduetopeopleaccordingtotheirproduction,marketingplaysadifferentroleinthevaluechain,suchasusingdifferentstandardstomeet"quality".Inaddition,themeaningofqualitywiththequalityprofessionald
2、evelopmentandmatureandconstantlyevolving.Inviewofthis,wecanuseapopularwordtodefinequality:theextenttowhichasetofinherentcharacteristicsfulfilsrequirements,attributes,whichcanbeeitherintrinsicorempowerment."Inherent"referstosomethingorsomethingalreadyexisting,especial
3、lyonesthatpermanentfeatures."Empowerment"isthefinishedproductduetodifferentrequirementsandcharacteristicsoftheproductsincreased,suchasproduct,suchasprice,deliverytimeandshippingrequirements.Requirementsreferredtoas"thatisstated,customarilyimpliedorobligatoryrequireme
4、ntorexpectations".Expresslyunderstoodtobethespecifiedrequirements.Asstatedinthedocumentsidentifiedintherequirementsorcustomerrequirements.ImpliedisoftenusedtodescribethepracticeoftheOrganization,customers,andotherinterestedpartiesorgeneralpractice,takingintoaccountth
5、eneedsorexpectationsisself-evident.Referstothestatutoryandregulatoryrequirementsmustbefulfilledorhavemandatoryrequirements.Fromtheconceptofquality,wecanunderstandthat:qualitycontentismadeupofasetofinherentcharacteristics,andaretheseinherentcharacteristicstomeetthereq
6、uirementsofcustomersandotherinterestedpartiestobecharacterized.Economics,generalizednatureofthequality,effectivenessandrelative.Theeconomicsofquality:asperformancesthatrequirecollectionvalue,cheapandinfactareflectionofvalueorientationofpeople,goodvalueformoney,itindi
7、catesaqualityrepresentationofeconomical.Althoughdifferentinperspectiveandfocusonthequalityofthecustomer,butisthesameperformanceontheeconomy.Highqualitymeansthattheleastinvestmentformaximumbenefit.Qualityinthebroadestsense:coveredbythequalitymanagementsystemintheconte
8、xtoforganizationsrelatedtotheOrganization'sproducts,processesorsystemsarepossibleonrequest.Products,processesandsystemshaveinherent
