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1、SuccessfulVirtualTeamCharacteristics,BehaviorsandDifferencesAbstractThispaperdiscussessomeofthekeyrequirementsthatfacilitatesuccessfulvirtualteamsandidentifiessomeofthebehaviors/actionsofteammembersandmanagersofsuccessfulteams.Thematerialisbasedonarecentstudybytheresearchers
2、(publicationinprogress),researchers’personalexperienceandoninsightsfromtheavailableliterature.cGrath(1996).Theubiquitousemergenceofteamculturesinorganizations,largeandsmall,isaresponsetothesechallenges.LipnackandStamps(1999)agreethattoday’sorganization“ismadeupofvirtualteams
3、andsandtheid,beestheconceptualmodelofhoculturegainedcurrencybecauseteamsbecameseenascost-effectiveanceicenvironmentthatcallsforongoingchange”(Quinn,Faerman,Thompson,andMcGrath;1996).Recentadvancesintechnologyhavefacilitatedextendingtheteamconcepttovirtualteams,definedasteams
4、“onpurposethatusestechnologytocrosstimezones,distance,andtheboundariesoforganizations”(LipnackandStamp,1999).BAprograminCaliforniaandSingapore.MBAstudents,anagers,anagerialattitudesandthusassuremaximumreliabilityofthedata,givingthestudyextraainobjectivesinmind:Firstly,toiden
5、tifyanagerssarequirementsandperformancecriteriadifferentfromthoseofon-siteteamsand,secondly,anagers’perceptionsastorequirements,efficacyandeffectivenessofoff-siteversuson-siteteamschangedafterexposuretoasimulatedvirtualteamenvironment.Thepresentationentedtheliteratureonon-si
6、teandoff-siteteaming,assintheMcGrathandStevenson(1999/2000)study,representativestatementsfromsubjects,participatinginthestudy,arepresented.Theseexamplesarefolloendations”basedoninsightsdratheliteratureandtheresearchers’personalexperience.Inthefinalsectionofthepresentation,si
7、milaritiesanddifferencesbetsarediscussedandoverallremendationsforsuccessfulteamsaremade,based,onceagain,ontheperceptionsofsubjectsintheMcGrathandStevensonstudy(1999/2000),astheliteratureandresearchers’personalexperience.Subjectsidentifiedthefollo:·Goodmunication·Avoidingmuni
8、cationbreakdoentprocessestodeterminesuitabilityofteammembers·Effectiveteaml