Hotel checklist

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1、----------专业最好文档，专业为你服务，急你所急，供你所需-------------文档下载最佳的地方HotelQualityChecklistBestWesternHangzhou最佳西方梅苑宾馆ITEMS/项目POINTSNOTES/记录LOBBY/大堂0123Date:Time:Temperatureoflobby/大堂温度Sanitationoflobby/大堂整洁Lightinthelobby/大堂灯光Elevator/电梯Guests’RestRoom/客用洗手间Plantinthelobby/大堂植物ReaderBoard(Electronic&Printed)/会

2、讯牌Sofa&PianointhePiano-Bar/大堂休息处Reception/总台:Smiling微笑/UniformStandards制服/Courtesy礼貌礼节/Service服务/NameTags工号牌/TelephoneAnswering电话接听Concierge/礼宾部:Smiling微笑/UniformStandards制服/Courtesy礼貌礼节/Service服务/NameTags工号牌/TelephoneAnswering电话接听BusinessCenter/商务中心:Smiling微笑/UniformStandards制服/Courtesy礼貌礼节/Serv

3、ice服务/NameTags工号牌/TelephoneAnswering电话接听ShoppingArcade/商场:Smiling微笑/UniformStandards制服/Courtesy礼貌礼节/Service服务/NameTags工号牌/TelephoneAnswering电话接听POINTSLOST/扣分：SQUARE&EMERALDGARDEN/广场&悦翠廊0123NOTES/记录Sanitation/整洁Date:Time:ParkingCondition/泊车状况StuffBehavior/员工行为Banner&Billboard/横幅&广告牌TableSet-up/餐桌布

4、置MusicSuitability/音乐Smell&CleannessofRiverBeside/小河是否干净无异味POINTSLOST/扣分：KITCHENAREA/厨房区域0123NOTES/记录Sanitation/整洁:Foodhandlingsurface/食品操作台Date:Time:Food&Wateronthefloor地面是否有水和食品/Tiles&Surfacegapsonthefloor/地表瓷砖FoodStorage/食品储存:----------专业最好文档，专业为你服务，急你所急，供你所需-------------文档下载最佳的地方----------专业最好

5、文档，专业为你服务，急你所急，供你所需-------------文档下载最佳的地方Raw&Cooked生品和成品/Date/原料日期KnifeHandling/刀具处理Tableware/餐具处理POINTSLOST/扣分：RESTAURANT/餐厅POINTSNOTES/记录REJOICINGCAFE/丽景苑0123Date:Time:InitialImpressionWhenEntering/进入时的印象Lighting/灯光Undertablesofgum,andfloorsforcrumbsandotherfooditems桌底地面是否有口香糖、面包屑或其他食品残渣TableSe

6、t-up/桌面布置Sanitation&NeatnessofSideboard/落台的整洁Guests’RestRoom/客用洗手间StuffUniformStandard/制服StuffGreetingsandSmiling/问候和笑容StuffTelephoneAnswering/电话接听Management/现场管理LANJUNRESTAURANT/兰君阁0123Lighting/灯光Undertablesofgum,andfloorsforcrumbsandotherfooditems桌底地面是否有口香糖、面包屑或其他食品残渣TableSet-up/桌面布置Greasestain

7、sonwalls&doors/墙壁和门上的油污Sanitation&NeatnessofSideboard/落台的整洁Guests’RestRoom/客用洗手间StuffUniformStandard/制服StuffGreetingsandSmiling/问候和笑容StuffTelephoneAnswering/电话接听Management/现场管理MEIYUANHALL/梅苑厅0123Lighting/灯光Undertableso