质量管理手册(2017年版)

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1、WORD文档下载可编辑目录目录.............................................................................Ⅰ引言.............................................................................Ⅰ前言.............................................................................II0.1总则..........................

2、................................................II0.2质量管理原则.................................................................II0.3过程方法......................................................................III0.4与其他管理体系标准的关系.......................................................V质量管理体系要求

3、......................................................11范围.......................................................................12规范性引用文件.....................................................................13术语和定义.......................................................................

4、...14公司环境...........................................................................14.1理解公司及其环境..........................................................14.2理解相关方的需求和期望..........................................................14.3确定质量管理体系的范围...........................................

5、....14.4质量管理体系及其过程..........................................25领导作用........................................................................25.1领导作用和承诺...........................................................25.1.1总则.....................................................................

6、25.1.2以顾客为关注焦点......................................25.2方针....................................................................35.2.1制定质量方针........................................................35.2.2沟通质量方针......................................................35.3公司的岗位、职责和权限..........

7、....................................36策划...........................................................................36.1应对风险和机遇的措施........................................................36.2质量目标及其实现的策划.................................................46.3变更的策划...........................

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