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1、GROOMING仪容仪表Grooming仪容仪表LookingYourBest!展示给客人你最佳的仪容,仪表.CreatingAnImpression.给客人留下深刻的印象.OurHotel’sImage.我们酒店的形象.You-ARepresentation.你就是这一切的代表.7/22/20212Ourguestsexpectcertainstandardsandcertainlevelsofpresentation,notleastoftheseisthestandardofpresentationofteammembersbothinappearan
2、ceandmanner.Rememberweareallonabigstage.我们的客人对我们的酒店标准和服务有着很高的期待,其中重要一点是对我们外表和举止的期待。记住,在公众面前,我们时时刻刻是在表演。7/22/20213WOMEN’SGROOMING女员工仪表标准7/22/20214Mustbeclean,well-cutandregularlymaintained.头发要梳理整齐Loosehairmustnottoughtheshoulders,Ifso,itmustbewornupinanelegantprofessionalstyle.E.g.:
3、braided,pony-tail,bun.头发长度不能到肩膀,否则的话一定要优雅专业扎起来。如:辫子、绑成马尾状、盘成发髻。WOMEN’SGROOMING女员工仪表标准Hair发型7/22/20215Hairworninapony-tailonthecrown.头发像皇冠似的绑的很高的马尾Hairfringecoveringtheeyebrows.流海遮住了眉毛Wetlook.头发看起来是湿的Extremestyleorlight-colors.奇怪的发型或颜色NOTACCEPTABLE不可以接受的7/22/20216Hairaccessoriesmust
4、beofaconservationnature.头发上戴的饰品一定要保守自然Allribbons,ready-madebowsandscrunches’shouldbeblack。头饰仅能使用黑色HairAccessories头发上戴的饰品7/22/20217Male&Femalestaffisnotallowedtowearjewelryorotheraccessorieswiththeiruniforms男女员工上班均不允许佩戴首饰或饰物JEWLLERY珠宝Brooch,bracelet,ankletsandlip/nose/earringsnotall
5、owed.不允许佩戴胸针,手镯,脚链,嘴鼻耳环。7/22/20218Exceptforwristwatch,weddingringandstudearringsforfemalestaff.Themaximumdiameterofringcannotwiderthanthefinger.Earringsshouldbeeithergold,silver,orpearlStuds,Nohangingearringsshouldbeworn.手表、结婚戒指除外,女员工可允许佩戴钉状耳环),戒指宽度不能宽于手指。耳环只能戴金、银或珍珠,不能戴吊式耳环。Bang
6、le(foot-lace)shouldnotbeworn.不能戴脚链.7/22/20219MAKE-UP化妆Make-uphastobelight,andclassic化妆必须是淡妆并且高雅Ladiesarerequiredtowearaminimumofalipstickandblusher.女员工最基本要涂口红即腮红Usesimple/light/closetoskin’snailpolish.使用透明色或接近肤色的指甲油7/22/202110FemalesGroomingStandards女员工仪表标准Falseeyelashesnotpermitte
7、d.不允许戴假睫毛。NoStrongperfume.不允许用味道过浓的香水。Noblackordarkmarooncolorlipstick.不可涂抹黑色或深褐色的口红。Notattooedeyelid/browsandlips.不准纹眉。纹眼线;纹唇。7/22/202111丝袜MustbewornbyallfemaleAssociate.所有女员工都要穿丝袜Skirtsmustalwaysbewornwithpantyhosestockings.Plain,skincolourandnoruns/noholes.应穿酒店统一发放的丝袜。并保证丝袜无破洞、无
8、抽丝7/22/202112MaleHairstand