advances in librarianship, volume 29 (advances in librarianship)

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1、EditorialAdvisoryBoardEileenAbels,UniversityofMarylandatCollegeParkNancyH.Allen,DenverUniversityDanutaNitecki,AssociateUniversityLibrarian,YaleUniversityMaryJeanPavelsek,NewYorkUniversityNancyRoderer,JohnsHopkinsUniveristyRobertA.Seal,TexasChristianUniversityContentsContributorsixPrefacex

2、iUnderstandingInformation‐Seeking:ThePublicLibraryContext1GloriaJ.LeckieandLisaM.GivenI.Introduction1II.Information-Seeking,ThePublicandLibraryCollections7III.Information-SeekingandReferenceServices20IV.TheInformation-SeekingofParticularPopulations36V.Information-Seeking,Instruction,Train

3、ing,andSearching39VI.Information-SeekingandThePhysicalEnvironment53VII.Conclusion:Information-SeekingandModelsofthePublicLibrary60References62ProvidingLibraryServicesforUrbanChildren:ChallengesandStrategies73SheriAnitaMassey,AnnCarlsonWeeks,andTeresaY.NeelyI.Introduction73II.ChallengesFac

4、ingUrbanChildren76III.ExamplesofSuccessfulStrategiesandInitiatives77IV.Conclusion89References92vviContentsThreeDecadesofChallengesandChangesinUSEmbassyLibrariesAroundtheWorld99WendyA.SimmonsI.Introduction99II.LibrariesintheStateDepartment101III.EarlyHistory103IV.TheRecentPast106V.Contempo

5、raryConditions108VI.InternationalInformationPrograms109VII.Conclusions130References130‘‘GoingWheretheUsersare:We’llGetThereOnlyIfWeWantto’’133DianeKreshI.Introduction133II.LiteratureReview134III.SuccessinVirtualReferenceDependsonLibrariesWorkingTogether135IV.TheBurgeoningInformationServic

6、eIndustry138V.VirtualReferenceisnoDiVerentfromTraditionalReference139VI.WhoUsesVirtualReferenceandWhy?141VII.LibraryServicesareinaPeriodofTransition142VIII.CommunityBuildinginReferenceService144IX.ReinventingLibraries146X.Conclusions154References155BuildingNetworks,BuildingTrust:Statewide

7、VirtualReference159BuffHirkoI.Introduction159II.ProjectActivitiesandResults162III.TheWashingtonVRSummit:CelebratingandSustainingSuccess183IV.Conclusions186ContentsviiTheChangingRoleoftheInfo‐Entrepreneur187MaryEllenBatesI.Introduction187II.OverviewoftheInfo-Entrepre