2009邮政营业员初级试卷[1]

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1、邮政营业员初级理论知识试卷注意事项1、考试时间：120分钟。2、请首先按要求在试卷的标封处填写您的姓名、准考证号和所在单位的名称。3、请仔细阅读各种题目的回答要求，在规定的位置填写您的答案。4、不要在试卷上乱写乱画，不要在标封区填写无关的内容。一二三四总分得分得分评分人一、填空题(第1题～第25题,每题1分，满分25分。)1.传统物流是一种简单的________________过程。2.国内信函的最小尺寸：长为16.5cm，宽为________________。3.邮政礼仪专递是邮政部门接受________________委托，由邮局派礼仪专车、礼仪人员，用邮政专递

2、的形式将用户选定的礼品投递给指定的收件人。4.邮政的公用性主要表现在服务范围的广泛性和服务对象的普遍性以及使用的________________。5.接受用户交寄邮件的邮政局称为收寄局，它所收寄的邮件称________________。6.建设邮政营业服务规范是为进一步树立邮政品牌，提高邮政的社会亲和力和________________的需要。7.营业操作系统________________应用于发票的重新打印。8.常见的全拼输入法、双拼输入法、微软拼音输入法均属于________________输入法。9.局内投交平常欠资函件，向收件人补收资费时，要依式填具___

3、_____________出给收件人。10.营业窗口主要收寄给据邮件及除了能投入信箱、信筒的信件以外的________________。11.安徽“亳州”的汉语拼音是________________。12.直递包裹是指装入带有邮政标志的封装容器，实行________________andduediligenceevaluationsarticle22ndheadoffice,branch(jurisdiction),riskmanagement,marketingmanagementbranchwithintheDepartment'screditbusinessp

4、ersonassumedresponsibilityforthesupervisionandinspectionandduediligenceevaluations.Article23rd,HeadOffice,branches(jurisdiction),riskmanagement,MarketingManagementDepartmentthroughon-siteandoff-siteinspection,investigationreport,interviewswithinvestigatorsforpre-loaninvestigationworkby

5、wayofconductingsupervisionandinspection,qualityevaluationpre-loaninvestigationwork,andbasedontheevaluationresults,theimplementationofdiversitymanagement.24ththecontrolandinspection(a)theimplementationofthecreditsystem:thereisnobreachofcreditpolicyrelatingtothegrantingofcreditandthehead

6、office;(B)dualcreditrating:timelinessofratings,whethertheprovisionsoftherating,ratingresultsareaccurate;(C)thesurveycontents:datacollectioniscomplete,reportwritingiscomprehensive,indicatorsanalysisisobjective,real,conclusionsandthefactsareconsistentandreasonable;(D)doubleimplementation

7、ofinvestigationssystem:practicalimplementationofdoublesystem;(E)othersupervisionandinspectionofthecontents.25thduediligenceevaluationofficesandbranches(jurisdiction),riskmanagement,MarketingManagementDepartmentagreedtocarryoutpre-loaninvestigationsupervisionandinspectionwork,evaluate