手袋厂质量手册(中英文)

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1、深圳培训网www.55top.com质量手册QUALITYMANUAL修订日期修订单号修订内容摘要页次版次修订审核批准2011/03/30/系统文件新制定4A/0///更多免费资料下载请进：http://55top.com好好学习社区批准：审核：编制：深圳培训网www.55top.com质量手册QUALITYMANUAL0.范围Scope0.1产品范围Productscope手袋及其它缝纫制品。Bagsandothersewingproducts.0.2场所范围Locationscope0.3删节说明CancellationA.本手册“第7.3条---设计和

2、开发”只适用于xxxxx,不适用于xx.Theelements“7.3designanddevelopment”isonlyapplicableforxxxLbutnotapplicableforxx.B.因为xx依据xxxxx的样板、技术图纸进行制作样板,在样板得到xxxxx的承认之后进行产品生产,故本要素不适用于xxxxx.Thecauseofnotapplicable:becausexxcarriesoutsamplemakingbasedonbenchmarkingsamplesorspecificationprovidedbyxx,andxxcom

3、mencemassproductiononlyaftersamplehasbeenapprovedbyxxx1.引用标准Normativereference1.1《ISO9000:2005质量管理体系—基础和术语》ISO9000:2005QualityManagementSystem---Fundamentalsandvocabulary1.2《ISO9001:2008质量管理体系---要求》ISO9001:2008QualityManagementSystem---Requirements2.术语和定义Terms深圳培训网www.55top.com0.1质

4、量Quality一组固有特性满足要求的程度.Degreetowhichasetofinherentcharacteristicsfulfillsrequirements注1:术语“质量”可使用形容词如差、好或优秀来修饰Note1:theterm“quality”canbeusedwithadjectivessuchaspoor,goodorexcellent注2:“固有的”(其反义是“赋予的”)就是指在某事或某物中本来就有的,尤其是那种永久的特性Note2:“Inherent”,asopposedto“assigned”,meansexistinginsom

5、ething,especiallyasapermanentcharacteristics0.2顾客满意Customersatisfaction顾客对其要求已被满足的程度的感受Customer’sperceptionofthedegreetowhichthecustomer’srequirementshavebeenfulfilled注1:顾客投诉是一种满意程度低的最常见的表达方式,但没有投诉并不一定表明顾客很满意Note1:customercomplaintareacommonindicatoroflowcustomersatisfactionbutthei

6、rabsencedosenotnecessarilyimplyhighcustomersatisfaction注2:即使规定的顾客要求符合顾客的愿望并得到满足,也不一定确保顾客很满意Note2:evenwhencustomer’srequirementshavebeenagreedwiththecustomerandfulfilled,thisdoesnotnecessarilyensurehighcustomersatisfaction0.3顾客Customer接受产品的组织或个人Organizationorpersonthatreceivesaprodu

7、ct0.4供应商/供方Supplier提供产品的组织或个人Organizationorpersonthatprovidesaproduct0.5过程Process一组将输入转化为输出的相互关联或相互作用的活动Setofinterrelatingorinteractingactivitieswhichtransformsinputsintooutputs0.6产品Product过程的结果Resultofaprocess0.7合格Conformity满足要求Fulfillmentofarequirement深圳培训网www.55top.com0.1不合格Nonc

8、onformity未满足要求Non-fulfillm