问题解决与决策技巧（problem solving and decision making skills）

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1、问题解决与决策技巧（Problemsolvinganddecisionmakingskills）(USALAMOlearningsystemlicensingcourse)Explanation:theALAMOlearningsystemisrecognizedasthefirstintheworldCourseDescription:thehistory,originandfunctionofthiscourseIntrotest:whichgraphicsdoyoulikebest?Personalselfintrod

2、uctionandevaluationIntroductioncase:WhydidmanagerWanggetthesupportofemployees?Revelation:thepracticalfunctionofamanageristheabilitytosolveproblemsChapter1isthemeaningandbasicmodelframeofsolvingtheproblem1.,theinitiativeandpassiveBusinessproblemsareeverywhereExercis

3、e:PleaselisttheitemsthatbestrepresentthecharacteristicsofthefollowingnounsDiscussion:howmany"active/passive"examplesdoyouoryourcompanyhave?2.,theinitiativetosolvetheproblemCase:thewayofemployingafamousenterprisemanagerinChina3.people'sthinkingalsohasprocess1)whatis

4、theprocess?2)typesandsignificanceofprocessesDiscussion:whatistherelationshipbetweenprocessandproductquality?Howtocontrolthethinkingprocess?4.,regressionRationality-theabilitytrainingmodelofhumanlearningskills1)coordinatesystemofconsciousnessandabilityCasestudy:play

5、ingtennisDiscussion:whichisthebest,consciousorunconscious?2)sumup:theadvantagesandobjectivesofthemodel5.,thethinkingbreakthroughframeworkofproblemanalysisandsolution1)theadvantagesof"breakthroughthinkingskills"2)4scientificprocessesofproblemanalysisandsolutionScena

6、rioanalysis-forambiguoussituationsCauseanalysis-againstthepastDecisionmaking-fornowPlananalysis-forthefuture3)rationalorderofrationalthinkingprocessFlowchartofrationalthinking6.,enterprisesfromproblemsolvingtocapacityimprovementHowdoestheinformationcomefrom?Diagram

7、ofproblemsolvingandcapacityimprovementActivemanagementprinciple7.,thegeneralmethodofapplyingfourkindsofthinkingprocesses1)basicpart2)structuralpartThesecondchapteristheclarificationandfocusoftheproblem-technologyscenarioanalysis1.,wearefacedwiththecharacteristicsof

8、theproblemWhatistheproblem?Case:fourexamplesofproblemsWhatshouldwedo?Videocase:problemswithBrook'sprofessionaltaperecordersfactoryPaneldiscussion