北交商务英语答案

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1、Unit2(2)1Whichofthefollowingcanhelpyoutogainunderstandingwhilelisteningoverthetelephone?A.AclearlineconnectionB.ToneofvoiceandstressC.GesturesD.Usingsimplelanguage你的答案      B  答案语解析(Key&analysis)：(Task#1ReadingActivity,Topic2Telephoning)Bisthebestanswer

2、.Learningtolistentoaperson’stoneofvoiceandhearthewordstheystressarethekeytointerpretingtheirmessage.A)isnotthecompleteanswertounderstanding.Certainlyagoodconnectionhelpsinhearingallthewords,butitdoesnothelpyoutointerprettherealmessage.C)Gesturesareapers

3、on’sbodylanguage,whattheydowiththeirhandsandarms.Theydohelpustogainunderstandingwhentalkingfacetoface,butnotonthephone.D)Usingthesimplestlanguagepossibledoeshelplanguagelearners,butitdoesn’tnecessarilymeanthattheywillstillunderstandandinterpretthemessag

4、ecorrectly.2Aclientisgivingyounames,addressesandphonenumbersthatyoucannotwritedowneasily.Whatisthebestthingtosaytothem?A.“Howdoyouspell____?Letmereadthatbacktoyou.”B.“I’msorry.Ididn’tcatchit.”C.“Pleasespeakmoreslowly.”D.“Ididn’tquiteunderstandwhatyoumea

5、n.”你的答案      A  答案语解析(Key&analysis)：(Task#2ReadingActivity,Topic2Telephoning)Aisthebestanswer.Accuracyisessentialinbusinesscommunication.Soalwaysaskforspellingofnamesandrepeatwhatyouhavewrittendowntoconfirminformation.B)Sayingthismaymakethespeakerpause,

6、buttheymaynotbesurewhichdetailsyouarenotgetting.C)Thishelpsyoutohearandwritetheinformationmoreeasily.However,itdoesn’thelpyoutogetthespellingofimportantnames.D)Thisisaskingforclarification.Namesandnumbersarenotreallyinformationtoclarify,rathertheyneedto

7、bespelled(names)andrepeated(numbers).3Someoneisspeakingveryquicklyoverthetelephone.Whatshouldyoudo?A.Saynothing.Trytoguessthemeaning.B.Askforclarificationaboutwhatyouarehearing.C.AskhimtopleasespeakmoreslowlysinceEnglishisyoursecondlanguage.D.Askhimtore

8、peateverything.你的答案      C  答案语解析(Key&analysis)：(Task#1ReadingActivity,Topic2Telephoning)Cisthebestanswer.Itremindstheotherpersonthatyouareusingasecondlanguageandtheyneedtoslowdownalittlewhentalkingwithyou.A)Thisisnotausefulstrat