物流公司质量手册

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1、`第一章：介绍第一节：目录质量手册版本：A页码：1共1页章节`````````````题目````````````````````````````````````````````版本```一``````````````介绍````1``````````````目录````````````````````````````````````````````A````2``````````````质量手册修改记录````````````````````````````````A````3`````````````部门简介`````````````````````

2、```````````````````A````4``````````````质量手册的介绍与控制````````````````````````````A``二```````````````管理职责````5``````````````质量方针````````````````````````````````````````A````6``````````````策划````````````````````````````````````````````A````7``````````````质量管理体系(1)(2)```````````````````

3、````````````A````8``````````````职责权限(1)(2)(3)````````````````````````````````A````9``````````````内部沟通````````````````````````````````````````A````10`````````````文件（记录）控制(1)(2)```````````````````````````A``三```````````````资源管理````11`````````````人力资源(1)(2)``````````````````````````

4、````````A````12`````````````物力资源````````````````````````````````````````A``四```````````````产品实现````13`````````````货物入库````````````````````````````````````````A````14`````````````货物贮存(1)(2)(3)````````````````````````````````A````15`````````````货物出库`````````````````````````````````

5、```````A````16`````````````发货管理````````````````````````````````````````A````17`````````````供方管理````````````````````````````````````````A````18`````````````检测设备维护````````````````````````````````````A````19`````````````退换货管理``````````````````````````````````````A``五```````````````评

6、审与改进````20`````````````客户投诉处理````````````````````````````````````A````21`````````````客户满意度调查``````````````````````````````````A````22`````````````过程监控````````````````````````````````````````A````23`````````````内部审核(1)(2)``````````````````````````````````A````24`````````````管理评审``

7、``````````````````````````````````````A``六```````````````ISO9001：2000年标准与公司质量体系对照表(1)(2)(3)`A`第一章：介绍第二节：质量手册修改记录质量手册版本：A页码：1共1页2．质量手册修改记录序号章节版本修改内容审批/日期1所有章节A发布并实施 2    3    4    5    6    7    8    9    `第一章：介绍第三节：部门简介质量手册版本：A页码：1共1页3．1部门名称及地址3．2部门介绍索通公司根据ISO9001：2000年质量标准建立完善质量

8、体系，为高质量的产品服务水平提供保证。`第一章：介绍第四节：质量手册的介绍与控制