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1、管理和领导的奥妙Adaptedfrom'TheWallStreetJournalGuidetoManagement'byAlanMurray,Leadershipandmanagementmustgohandinhand.Theyarenotthesamething.Buttheyarenecessarilylinked,andcomplementary.Anyefforttoseparatethetwoislikelytocausemoreproblemsthanitsolves.Still,muchin
2、khasbeenspentdelineatingthedifferences.Themanager'sjobistoplan,organizeandcoordinate.Theleader'sjobistoinspireandmotivate.Inhis1989book'OnBecomingaLeader,'WarrenBenniscomposedalistofthedifferences:Themanageradministers;theleaderinnovates.Themanagerisacopy;
3、theleaderisanoriginal.Themanagermaintains;theleaderdevelops.Themanagerfocusesonsystemsandstructure;theleaderfocusesonpeople.Themanagerreliesoncontrol;theleaderinspirestrust.Themanagerhasashort-rangeview;theleaderhasalong-rangeperspective.Themanageraskshowa
4、ndwhen;theleaderaskswhatandwhy.Themanagerhashisorhereyealwaysonthebottomline;theleader'seyeisonthehorizon.Themanagerimitates;theleaderoriginates.Themanageracceptsthestatusquo;theleaderchallengesit.Themanageristheclassicgoodsoldier;theleaderishisorherownper
5、son.Themanagerdoesthingsright;theleaderdoestherightthing.Perhapstherewasatimewhenthecallingofthemanagerandthatoftheleadercouldbeseparated.Aforemaninanindustrial-erafactoryprobablydidn'thavetogivemuchthoughttowhathewasproducingortothepeoplewhowereproducingi
6、t.Hisorherjobwastofolloworders,organizethework,assigntherightpeopletothenecessarytasks,coordinatetheresults,andensurethejobgotdoneasordered.Thefocuswasonefficiency.Butintheneweconomy,wherevaluecomesincreasinglyfromtheknowledgeofpeople,andwhereworkersarenol
7、ongerundifferentiatedcogsinanindustrialmachine,managementandleadershiparenoteasilyseparated.Peoplelooktotheirmanagers,notjusttoassignthematask,buttodefineforthemapurpose.Andmanagersmustorganizeworkers,notjusttomaximizeefficiency,buttonurtureskills,developt
8、alentandinspireresults.ThelatemanagementguruPeterDruckerwasoneofthefirsttorecognizethistruth,ashewastorecognizesomanyothermanagementtruths.Heidentifiedtheemergenceofthe'knowledgeworker,'andtheprofounddifferen
