2012旅游专业高考

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1、河南省2012年普通高等学校对口招收中等职业学校毕业生考试旅游类专业课试题卷考生注意：所有答案都要写在答题卡上，写在试题卷上无效一、选择题（饭店服务与管理英语1-10；补全对话11-18；阅读理解19-25；餐饮服务与管理26-45。每小题2分，共90分。每小题中只有一个选项是正确的，请将正确选项涂在答题卡上）饭店服务与管理英语1-101．快餐A．dimsumB．dessertC．snackD．snap2．织锦缎A．brocadeB．velvetC．silkD．brogue3．预订客未到A．walk-ingues

2、tB．reservedguestC．no-showD．guaranteedguest4．清洁工A．washerB．presserC．seamstressD．P.A.man5．针织品柜台A．knitwearcounterB．garmentcounterC．pharmacycounterD．foodstuffcounter6．灵活的A．idealB．criticalC．fixedD．flexible7．表现，业绩A．personalityB．perspirationC．policyD．performance8．(女)

3、上衣A．frockB．garmentC．shirtD．dress9．保证性预订A．confirmedreservationB．guaranteedreservationC．advancedreservationD．non-guaranteedreservation10．人事部A．PersonalDepartmentB．PersonnelDepartmentC．SecurityDepartmentD．AdministrationDepartment补全对话11-18(Dialogue-1)旅游类专业课试题卷第8页（

4、共8页）(R-ReceptionistG-Guest)11．R:Goodafternoon,Sir.WelcometothePalaceHotel.G:Goodafternoon.MynameisSims.12．R:Iseethatyouhaveyourreservationconfirmed,butIcan’tfindanyrecordofit.Ithasbeenmisplaced.G:Well,13．R:Iamsorry,Mr.Sims.ButIamafraidthatwearebookedsolid.The

5、rearenoroomsavailable.G:What?Givemearoomrightnow!14．R:It’sourfault.MayIsendyoutoanotherhotel?G:Well,itseemstomethatIhavetoacceptyouroffer.A．I’lljusttakewhateverisavailable.B．Iamawfullysorry,Mr.Sims.C．Ihaveareservation.D．Idohaveaconfirmedreservation.(Dialogue-

6、2)(RA-RoomAttendantG-Guest)15．RA:Goodmorning,Mr.Sims.MayIcomethrough,please?G:Goodmorning.Itisalmost11o’clock.16．RA:I’msorry,Sir.Iwasjustcomingalongtoyourroom.I’llbethereassoonasIfinishthisone.G:Really?Couldyoudoourroomfirstnexttime?17．RA:Well,Ihaveasectionof

7、fourteenrooms,andIalwaysdothecheck-outroomsfirstunlessthereisarequest.G:Check-outrooms?Whatarethey?Doyoumeanthatthepeoplewhogooutearlygettheirroomsdonefirst?18．RA:Acheck-outroommeansaroomwhichisbeingvacatedattheendofaguest’sstay.G:Well,Isee.旅游类专业课试题卷第8页（共8页）A

8、．Wealwaysseemtobethelast.B．Butourroomhasnotbeenmadeupyet.C．WehavetogettheroomreadyforsaleagainbytheFrontOffice.D．Ifthatisso,wewereoutat7:30thismorning.阅读理解19-25（阅读下列短文，并根据文章内容选择最佳答案，将所选答案