2011年旅游管理专业专升本技能考试试题答案

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1、2011年高职高专升本考试旅游管理专业实践技能测试试题答案考试内容：满分100分外语口语技能（20分）饭店管理（20分）旅行社管理（20分）千山旅游导游技能（20分）才艺展示（20分）考核方法：口试考试时间：15分钟第一部分外语口语技能部分技能考核一旅游饭店英语部分1、技能考核目的了解考生在饭店日常接待工作中应用语言的熟练程度。2、必备知识提示饭店活动中日常口语。3、技能考核要求要求掌握与客人交流和处理日常业务的外语会话能力。技能考核一旅游饭店英语部分注：请考生在下列对话中任选一道问题，并进行清晰而流利的阅读。Dialogue1A:Roo

2、mReservations.Goodafternoon.B:I'dliketobookadoubleroomforTuesdaynextweek.A:That'sfine,sir.AdoubleroomforTuesday,withafrontvieworrearview?B:What'sthepricedifference?A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.B:IthinkI'lltaketheonew

3、ithafrontviewthen.A:Howlongwillyoubestaying?B:We'llbeleavingSundaymorning.A:Thatwillbefivenights,sir.B:Good.That'sallsettledthen.Good-bye.A:Good-byeDialogue2A:Excuseme.WherecanIbuysomecigarettes?B:Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.A:CanIa

4、lsogetsomesouvenirs(纪念品)there?B:Yes,sir.Thereisacountersellingallkindsofsouvenirs.A:Bytheway,whereisthemen'sroom?B.Thereisoneattheendofthecorridor.A:Thankyou.B:Youarewelcome.Dialogue3A:Excuseme,whereistherestaurant?B:WehaveChineserestaurantandawestern-stylerestaurant.Whic

5、honedoyouprefer?A:I'dliketotrysomeChinesefoodtoday.B:TheChineserestaurantisonthesecondfloor.A.Whatarethehoursattherestaurant?B:Breakfast6:30to9:00a.m.;Lunch11:30a.m.to2:00p.m.;Dinner5:30to9:00p.m.A.Thankyou.B:You'rewelcome.Dialogue4B:Haveyouanyvacant(spare)roominthehotel?

6、A:Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.B:Thatsoundsverygood!CanIbooktheplanetickethere?A:PleasegototheCAACofficetobookyourplaneticket.Ifyouwanttobookyourtrainticketorshipticket,you'dbettergototheShanghaiInternat

7、ionalTravelService.B:Oh,Isee.Thanks.A:Youarewelcome.Dialogue5A:Goodafternoon,myroomnumberis321.Anymailforme?B:Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.A:Letmeseewhocalled..?Ihavetomakeaphonecall.Willyougetmetheparty?Hereisthenumber.B:OK.

8、Waitformoment.....Hereisyourparty.A:Thankyou.I’llmailalettertoU.S.A.byairmail.HowmuchdoIhavetopa