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1、GM供应商质量管理(英文)BasicsofSupplierQuality(21519)BasicsofSupplierQualityTrainingCopyright??GeneralMotorsCorporationWorldwidePurchasing,Warren,MI.AllRightsReserved.Nopartofthismaterialmaybereproducedinanyformoranymethod(electronic,photocopy,microfilm,etc..)foranyp
2、urpose,withoutthewrittenpermissionofGeneralMotorsWorldwidePurchasing.RevisedMarch,2004BasicsofSupplierQualityCTISNumber215192003SecondRevisionJune2003FirstrevisionApril2001byGeneralMotorsWorldWidePurchasingGeneralMotorsCorporationNorthAmericanVehicleOperati
3、onsGeneralMotorsTechnicalCenterWarren,MichiganUSAAllrightsreserved.NopartofthebookmaybereproducedinanyformorbyanymeanswithoutthepermissioninwritingfromtheGeneralMotorsCorporation.PrintedintheUnitedStatesofAmericaTableofContentsIntroductionsWhyAreWeHere?Impa
4、ctofSupplierQualityImpactofWorldwidePurchasingThe16-StepProcessAdditionalTrainingOpportunitiesQ&AAppendix1–HistoryofGMGoodMorningandwelcometotheBasicsofSupplierQuality.Todaywewillbecovering(readthetableofcontents)Purpose:ToprovideabasicunderstandingofSu
5、pplierQualityprocesses,systemsandmeasurementsAttheendoftoday’straining,weshouldbeabletoRecognizeS.Q.processesandfunctionsKnowwheretogotogetadditionalinformation/trainingWhyAreWeHereToday?(Askthegrouptointroducethemselvesandcovertheitemsnotedintheslide,soeve
6、ryonehasanunderstandingofwhoisinthemeeting.)Hobbies?Whattheyliketodooutsideofwork?Family?Goals?GlossaryAPQP,AdvancedProductQualityPlanningistheGMprocessusedfordesigningandlaunchingproducts.Availability,Thepercentageoftimeapieceofequipmentwilloperatewhenrequ
7、ired.BathtubCurve,Agenericconceptualmodelillustratingthethreefailureratesofaproduct’slifecycle.Capability,Measurestheabilityofaprocesstoproduceapartstothespecification.ControlChart,isastatisticaltoolusetoseparateSpecial-CausevariationfromCommon-Causevariati
8、on.-Common-Cause,Causesthatareconsideredtobepartoftheprocess.-Special-Cause,Isacausethatisnotconsideredtobepartofthedesignorprocess.ThepresenceofSpecialCausesindicateanout-of-controlcondition.ControlPl
