plan the introduction of a tqm system in an education establishment

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1、PlantheIntroductionofaTQMSysteminanEducationEstablishmentAbstract：Thesuccessfuloftotalqualitymanagement（TQM）applyinindustryhavepromptedpeopletothinkabouttheusageoftotalqualitymanagementineducation.Thisisachallengeforeducationsystemtoacceptanewsysteminabletoimprovethemselves，andalsoitisa

2、newstageforthemgoingtoaneweducationqualitycontrolera.Ineducationsystem，theproductivityofteachercouldbeenhanced，teachersandstudentsmayfindenjoyableinacademiclife，andleavingstudentspositivecontributioninsocietygainreputationforeducationinstitutions.Keywords：Qualitymanagement；EducationInst

3、itution；QualityManual中图分类号：G642.0文献标志码：A文章编号：1674-9324（2012）09-0011-031CurrentpositionofTotalqualitymanagementineducationInaccordancewiththeinternationalstandards3organization（ISO）definition，totalqualitymanagementmeansqualityisthecenterofanorganization，withparticipationoftheentiremember

4、asbasis，throughmeetcustomerandorganizationmembers’satisfactiontoachievelongtermsuccess.Theeducationinstitutionsarecurrentstandinginacompetitivemarket，theyhavetoconsideraboutexternalcustomers：society，government，employer，studentsandparents，alsointernalcustomers：teachers，managerininstituti

5、onetc，whattraditionalmanagementcannotsatisfytheirdemandstotally.Therefore，thedevelopmentofeducationsystemiscallingforteachingmanagementinnovationandchange.And，TQMischangingeducationorganizationsystemfromthebottomtothetop.ThroughpreviousworksdonebymanyeducationinstitutionsshowsTQMperform

6、sasasignificantroleineducationsystemestablishmentanddevelopment.TQMimplementistrendsforeducationdeveloptheirsystemsintomorecompetitiveposition.Moreinstitutionsrealizedtraditionalteachingmethodsandsystemcannotsatisfy3staffs，studentsandtheirparents.Theyareinvestigatinganewwaytoperfectthew

7、orkingsystemandimprovethequalityofteaching.Totalqualitymanagementappliesineducationwillassistantwithefficientmanagementguildlinetopromoteinstitutionintoanewera.2QualitymanagementpracticeineducationQualitymanagementapplicationinacademiahassomeprincipleshavebeentakenfromtheteachi