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1、一、酒店服务英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single r
2、oom with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir. 先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名
3、叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservatio
4、n Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350～550元，双人房收费550～750元。 G: I see. I am visiting your city in April. H
5、ow soon should I make a reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢? H: Well, the sooner, the better. If you’ve made your schedule, why don’t you book the room now? 那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房?Making a Hotel Reservation 订房(电话) G: Hello. 喂! H: (Operator) Green’s Hotel. Can I help you, sir? (
6、接线生)费尔蒙酒店。先生，请问有何贵干? G: Yes, I’d like to make a reservation. 我想订房。 H: Thank you, I’ll connect you with our reservation clerk. 谢谢。我替您接我们订房部职员。 G: Thank you. 谢谢您。 H：(Reservation Clerk) Hello, reservation office. Can I help you? (订房部员工)订房部，请问有什么可以效劳? G: Yes, I’d like to reserve a double ro
7、om with bath for November twenty-first and twenty-sixth. 我想预订一间有浴室的双人房，供11月21日和26日住宿。 H: Just a moment, sir. I’ll check and see…yes, that can be arranged. Your name, please？ 先生，请等一下，我要查查看……是的，可以安排那样的房间。
