福师《前厅客房服务与管理》在线作业一（fu division front room service and management online homework）

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1、福师《前厅客房服务与管理》在线作业一（Fudivisionfrontroomserviceandmanagementonlinehomework）Blessingdivision"frontroomguestserviceandmanagement"onlinehomeworkoneortwoTestpaper13springtotalscore:100testtime:-RadioexaminationAmultiple-choicequestionJudgmentquestion14,radioquestionsautumn(atotalof15questions,atot

2、alof30points)TheinternationalgoldkeyAssociation,establishedin1.(),isaninternationalorganizationof"goldenkey".A.1950B.1951C.1952D.1953Fullmarks:22.,Bridalorfamilylivingguestshousingskillsare().A.isarrangedonthelowerfloor,neartheelevatororonthefloorattendant'sroomB.shouldpayattentiontoroomnumb

3、er,floorandroomorientationC.spotcheckD.ormoreiswrongFullmarks:23.()isademandcentricpricingapproach.A.understandingpricingB.stationarypricingmethodC.perthousanddefinitepricemethodD.HerbertformulaFullmarks:24.thesupervisorchecksthenumberofroomseverydayA.40~70B.50~70C.50~80D.60~80Fullmarks:2(5.

4、)therealstateofroomserviceshouldbeequippedwithasetofamenitiesguestsaftercheck-outshouldremoveadditionalbeds,roomtoeliminatethisroom.A.LSGroomB.NSroomC.DLroomD.EBroomFullmarks:26.theroomchargewillbechargedbefore15:00p.m..A.1/4B.1/3C.1/2D.fullroomrateFullmarks:27.()iscalledthehoneymoonroom".A.

5、suiteroomB.kingsizeroomC.interiorroomD.apartmentFullmarks:28.thegeneralcleaningorderofguestroomsis()A.VIProomtoroomwith"pleasecleanroom"B.VIProomtoroomwith"pleasecleanroom"C.hungwith"pleasecleantheroom".RoomVIProomtoguestroomD.hungwith"pleasecleantheroom".RoomVIProomFullmarks:29.()isanimport

6、antsymbolofthequalityofhotelproductsA.hotelcleaningB.guestreceptionserviceC.dodepartmentrelatedmanagementworkwellTalenttraininginD.HotelFullmarks:210.()isthemostbasicroomspaceA.sleepspaceB.toiletspaceC.livingspaceD.writingandtoiletspaceFullmarks:2The11.nightbedserviceusuallybeginsafter()A.at

7、5:30intheeveningB.at6intheeveningC.at6:30intheeveningD.at7intheeveningFullmarks:212.thefollowingresponsibilitieswhicharenotpartofthehousekeepingservicecenterare()A.employeeattendancecontrolB.isresponsibleforthereceptionandserviceofguestsandvisitors