品管圈活动相关术语的中英对照表

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1、品管圈活動相關術語的中英對照表2013-08-08R4品管圈發表獎別AwardExcellenceAward特優獎形容詞ExcellentDistinctionAward優秀獎形容詞DistinguishedMeritAward佳作獎形容詞Meritorious品管圈發表常用術語英文名稱中文名稱說明QCC品管圈selectingatheme主題選定SelectingasubjectBackground背景Objective目標RootcauseAnalysis根本原因分析CauseandEffect

2、Analysis要因分析同analyzingthefactorsCauseandEffectDiagram特性要因圖（魚骨圖）（石川圖）同圖形(FishboneChart)（IshikawaDiagram）understandingthecurrentsituation掌握現狀Countermeasure對策developingcountermeasures對策展開discussandmakecountermeasures對策擬定implementingthecountermeasures對策實施同

3、implementationofcountermeasures4P-D-C-AMethodology利用PDCA的方法Plan/Do/Check/ActionP-D-C-AcycleP-D-C-A循環5W1Htechnique5W1H的技術What/where/when/why/whoHowBrainStorming腦力激盪法Why-WhyTechniqueWhy-Why技術5W法：What/where/when/why/whoWhy-WhyAnalysisWhy-Why分析collectdata數

4、據蒐集dataresume數據履歷Stratification層別法ParetoDiagram柏拉圖FlowChart流程圖FlowDiagrammaincausesverification要因驗證ProblemSolving問題解決5S整理、整頓、清掃、清潔、素養口譯時說5S5M1E人、機、料、法、量測、環境口譯時說5M1EResult效果confirmingtheresults效果確認同checkresultsRecurrencePrevention再發防止Benefits成果（獲益）Tangi

5、blebenefits有形成果可以數字化Intangiblebenefits無形成果standardization標準化-Standardizing-standardizingand4establishingcontrol-establishingstandardsSOPSOP或標準作業程序StandardOperationProcedureplanningforfuture下期計畫Checklist查檢表　Histogram直方圖　ControlChart管制圖　TrendChart推移圖Tren

6、dingChartScatterDiagram散佈圖　SPC製程統計管制或SPCStatisticalProcessControlSQC統計品質管制或SQCStatisticalQualityControlCP控制計畫或CPControlPlanCL管制中心線CenterLineUCL管制上限UpperControlLimitLCL管制下限LowerControlLimitSL規格界限SpecificationLimitUSL規格上限SpecificationUpperLimitLSL規格下限Spe

7、cificationLowerLimit其他品質相關術語TQC全面品質管制TotalQualityControlTQM全面品質管理TotalQualityManagementConsumerOrientation客戶導向Respectforhumanity尊重人性Sourcecontrol源頭管制4Policymanagement方針管理ZeroDefect零缺點KKD經驗，直覺，膽識Experience,Instinct,guts源於日文發音Keiken,Kan(Kankaku),DokyoQCD

8、MS品質，成本，交期，士氣，安全Quality,Cost,Delivery,Moral,SafetyKJmethodKJ法　AffinityDiagramRelationsDiagram關聯圖InterrelationshipDiagramTreediagram樹狀圖　MatrixDiagram矩陣圖法　MatrixDataAnalysisDiagram數據矩陣解析法PrioritizationMatrixArrowDiagram箭頭圖法ActivityNetwork