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1、MicrosoftWindowsServerSystemCustomerSolutionCaseStudyServiceOrganizationGetsPowerfulNewCollaborationandBusinessProcessSolutionOverviewCountry/Region:UnitedStatesIndustry:ManagementConsultingCustomerProfileHeadquarteredinHouston,Texas,theLincGroupisamechanicaland
2、facilityservicecompanywith1,600peoplelocatedthroughout43states.IthasannualrevenueofU.S.$200million.BusinessSituationWithnocommoninfrastructurethroughoutitsdivisions,theLincGrouplackedcentralizedbusinessprocessesandcollaboration/communicationcapabilitiestosuppor
3、tnetworkusers.SolutionAportalsolutionbasedonMicrosoft®WindowsServerSystemTMandtheMicrosoftOfficeSystemintegratesoperationoftheLincGroup’sbusinessunitsandkeepsstaffintouchwitheachotherandcorporatedata.BenefitsnCentralizedinformationmanagementnPowerfulcollaboratio
4、ncapabilitiesnEaseofuse“ThetightintegrationamongapplicationsthatwegetwiththeMicrosoftOfficeSystemmeansthatuserscaneasilycollaborateandshareinformationusingfamiliarprograms.”GregLush,ChiefInformationOfficer,LincGroupTheLincGroup,whichconsistsofanumberofcompaniest
5、hatdelivermechanicalandfacilityservices,hadnocommontechnologyinfrastructuretosupportcollaborationandcommunicationorcentralizedbusinessprocesses.Itneededasolutionthatwouldkeepitsvastlydispersedusers,includingmanymobileworkers,intouchwithcorporateinformationandeac
6、hother,aswellasprovideacommonfoundationforcriticalbusinessoperations.WorkingwithNeudesic,aMicrosoftGoldCertifiedPartner,theLincGroupimplementedaportalsolutionbasedonMicrosoft®WindowsServerSystemTMandtheMicrosoftOfficeSystemthatprovidesthecollaborationcapabilitie
7、sandcentralizedbusinessprocessesthecompanyrequires,andatthesametimegivesusersthroughoutalldivisionsaccesstocriticalcorporatereferenceinformation.SituationTheLincGroupisanoperatingcompanyformechanicalandfacilityserviceproviders,andafranchiseoperatorformechanicalc
8、ontractors,allformerlyownedbyEnron.Ofits1,600employees,1,100providemobileandstationarymechanicalandfacilityservicestocommercialandindustrialplants.Theorganizationhas1