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1、2018GLOBALNGOTechnologyReportSPONSOREDBYPIR.ORGRESEARCHBYNPTECHFORGOOD.COM#NGOTECH18TECHREPORT.NGOTableofContents3AbouttheReport5AbouttheSurveyRespondentsNGOsWORLDWIDE6WebandEmailCommunications8OnlineFundraising10SocialMedia15MobileTechnology17DataManagement&Security19NGOTechnologyEffective
2、nessRatingsDATASHEETS20NGOTechnologyinAfrica21NGOTechnologyinAsia22NGOTechnologyinAustralia&Oceania23NGOTechnologyinEurope24NGOTechnologyinNorthAmerica25NGOTechnologyinSouthAmerica26NGOTechnologyBenchmarksforSuccessAbouttheReport5,352NGOs•164COUNTRIES•6CONTINENTSTheGlobalNGOTechnologyReport
3、(techreport.ngo)isanannualresearchprojectthatseekstogainabetterunderstandingofhownon-governmentalorganizations(NGOs)usetechnology.SponsoredbythePublicInterestRegistryandresearchedbyNonprofitTechforGood,thereportsummarizeshowNGOsusewebandemailcommunications,onlinefundraisingtools,socialmedia
4、,mobiletechnology,anddatamanagementandsecuritysoftware.Nowinitsthirdedition,theprimarygoalofthisyear’sreportistoprovideanupdatedsetoftechnologybenchmarksforNGOsworldwide.Inthebeginningofthereport,thesurveydataisaveragedglobally,butduetoregionaldisparitiesinInternetaccessandinfrastructure,th
5、ereportsubsequentlypresentsthesurveydatabycontinent.TheGlobalNGOTechnologyReportisasisterreporttotheGlobalTrendsinGivingReport(givingreport.ngo).ThefindingsfrombothreportsaremeanttohelpNGOsdetermineiftheyareeffectivelyusingtechnologytoinspirephilanthropyandachievetheirmissionandprograms.MET
6、HODOLOGYThe2018GlobalNGOTechnologyReportisbaseduponthesurveyresultsof5,352NGOsworldwide.ThesurveywaspromotedonlinefromAugust1,2017throughOctober31,2017andtoreachaglobalaudience,thesurveywaspublishedinArabic,English,French,Portuguese,andSpanish.Duetothemethodologyused,it’simportanttonotethat
7、theresultsonlyrepresenttheviewsofrespondentsthat(1)readArabic,English,French,Portuguese,orSpanish;(2)haveaccesstotheInternet;and(3)useemailand/orsocialmedia.EachyearasmoreNGOsworldwideparticipateinthesurvey,thereportbecomesmoreaccurateinitsfindingsanduse
